Retail Operations – Brand Standards Specialist

Posted 12hrs ago

Employment Information

Education
Salary
Experience
Job Type

Report this job

Job expired or something wrong with this job?

Job Description

Retail operations specialist advising Missouri fuel retailers on brand standards, merchandising, and store performance. Conducting territory site visits and supporting marketing, compliance, and growth initiatives.

Responsibilities:

  • Build strong relationships with retail fuel and convenience store operators throughout the assigned territory
  • Serve as a trusted advisor helping customers improve store appearance, operations, and retail execution
  • Conduct site visits and provide recommendations to improve customer experience and operational performance
  • Identify opportunities to increase retailer sales, profitability, and customer loyalty
  • Conduct branded image reviews and site assessments
  • Ensure retail locations maintain brand standards and compliance requirements
  • Support merchandising, marketing, and promotional initiatives
  • Help retailers improve image evaluation scores and site presentation
  • Identify improvement areas and develop action plans with retailers
  • Promote supplier marketing programs, loyalty initiatives, and credit card programs
  • Encourage retailer participation in promotional opportunities
  • Assist retailers with future growth and operational enhancements
  • Provide guidance on retail best practices and market trends
  • Collaborate with Sales, Operations, Marketing, and supplier partners
  • Track retailer progress against objectives and action plans
  • Maintain accurate territory records and reporting
  • Ensure deadlines and project objectives are achieved
  • Conduct periodic site reviews and facility assessments
  • Assist retailers with brand requirements and operating standards
  • Support compliance with company, supplier, and regulatory guidelines

Requirements:

  • 1-3 years of experience in sales, retail operations, customer service, account management, or territory support
  • Strong relationship-building and influencing skills
  • Excellent communication and presentation abilities
  • Self-motivated with the ability to work independently
  • Strong organizational and time management skills
  • Results-oriented mindset with a passion for helping customers succeed
  • Valid driver's license and ability to travel throughout an assigned territory
  • Convenience store, fuel retail, restaurant, hospitality, or retail management experience preferred
  • Experience working directly with customers in a field-based role preferred
  • Knowledge of retail merchandising, promotions, customer experience, or brand standards preferred
  • Experience supporting independently owned businesses preferred
  • Bachelor's degree preferred
  • Recent graduates are encouraged to apply

Benefits:

  • Opportunity to make a direct impact on retailer success
  • Independent work while building strong customer relationships
  • Experience across retail operations, marketing, sales, and business growth
  • Collaborative team environment
  • Dynamic role where no two days are the same