Retail Operations, Purchasing Associate
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Job Description
Retail Operations & Purchasing Associate supporting purchasing and inventory management for company owned retail. Managing POS data and vendor relationships while optimizing inventory performance.
Responsibilities:
- Maintain accurate POS data across systems (Lightspeed, Oracle) through SKU setup, pricing updates, and product master management.
- Support PO creation, order processing, vendor onboarding, and issue resolution to ensure timely delivery and strong vendor relationships.
- Manage inventory movements, transfers, and adjustments across locations; partner with Finance and stores to resolve discrepancies; coordinate inbound timing and reduce aged/NIL inventory.
- Develop and maintain SOPs and SLAs to standardize workflows, improve efficiency, and reduce costs across store operations.
- Deliver reporting, KPI tracking, and insights across operations, including compliance, shrink, payroll, performance, and product analytics; support recurring sales and inventory reporting.
- Support location-level assortment planning aligned with national strategy; review range plans and adjust based on performance trends.
- Assist in SKU-level forecasting using historical data, inventory, and market inputs; monitor trends and collaborate cross-functionally to refine forecasts.
- Support new product allocations and transitions to meet revenue goals in alignment with category, planning, and sales teams.
- Partner with internal teams and external vendors to support inventory performance and operational objectives.
- Contribute to process improvements, KPI development, and system enhancements; support pilots and cross-functional initiatives.
- Travel to retail locations to support operations and ownership transitions as needed.
Requirements:
- Experience with retail systems such as Lightspeed, Oracle, or similar POS, ERP, or inventory platforms.
- High attention to detail with proven ability to maintain data accuracy, reconcile discrepancies, and manage high ‑ volume SKU and pricing updates.
- Working knowledge of retail operational workflows, including receiving, cash handling, shrink management, payroll controls, and store compliance.
- Ability to create and maintain SOPs and process documentation, with a focus on standardization and continuous improvement.
- Problem ‑ solving mindset, with the ability to troubleshoot system issues, inventory discrepancies, and process gaps.
- Ability to work independently and within small, resource ‑ constrained teams, managing multiple priorities in a fast ‑ paced environment.
Benefits:
- Industry leading Employee Purchase program
- Medical, dental, vision, and life insurance
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