Sales Manager
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Job Description
Sales Manager leading and coaching an SMB sales team at Franki to drive revenue growth and improve conversion rates. Collaborating with various teams to enhance go-to-market strategies and sales processes.
Responsibilities:
- Lead, coach, and develop a team of Account Executives responsible for acquiring new restaurant partners across Franki's SMB segment.
- Own team quota attainment and revenue performance, ensuring consistent execution against monthly and quarterly goals.
- Act as a player-coach by supporting strategic deals, helping remove obstacles, and participating in key sales opportunities when needed.
- Conduct regular 1:1s, call coaching sessions, pipeline reviews, and deal inspections to improve team performance and conversion rates.
- Build and maintain a culture of accountability, execution, and continuous improvement across the sales organization.
- Monitor team performance metrics including pipeline coverage, activity levels, conversion rates, and quota attainment.
- Drive forecasting accuracy and maintain visibility into pipeline health through disciplined CRM management.
- Establish and reinforce best practices across prospecting, discovery, demo execution, and closing.
- Partner with Recruiting to interview, hire, onboard, and ramp new Account Executives.
- Collaborate with Marketing, Product, and Customer Success teams to improve messaging, customer experience, and go-to-market effectiveness.
- Provide market feedback, customer insights, and competitive intelligence to help shape sales strategy and product development.
Requirements:
- 3+ years of sales leadership or sales management experience leading quota-carrying teams.
- 5+ years of experience in B2B sales, SMB sales, or hospitality-focused sales environments.
- A proven track record of leading teams that consistently achieve or exceed quota.
- Experience coaching Account Executives through the full sales cycle, from prospecting through close.
- Strong pipeline management and forecasting experience.
- Experience using Salesforce or similar CRM platforms.
- Excellent communication, coaching, and leadership skills.
- Ability to thrive in a fast-paced, high-growth startup environment.
- Willingness to travel up to 25% for team meetings, market visits, conferences, and events.
Benefits:
- Competitive compensation and 100% covered healthcare, dental, and vision benefits for employees
- PTO: 15 days per year, plus additional PTO between Christmas and the end of the year (25th Dec - 31st Dec). Additionally, we recognize 11 public holidays per year.
- Medical, Dental & Vision : We cover 100% of Medical, Vision, and Dental insurance costs for employees.
- 401(k)
- Equipment: Computer & technology equipment applicable to your role.
- Monthly Stipend: To help cover some home office expenses.
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