Sales Receptionist, Healthcare Background
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Job Description
Remote Sales Receptionist supporting a healthcare team. Handling patient calls, lead follow-up, objections, and appointment bookings.
Responsibilities:
- Answer incoming patient calls professionally and promptly
- Schedule, reschedule, and cancel appointments
- Respond to patient inquiries and provide information about services
- Follow up with leads and prospective patients
- Convert inquiries and leads into scheduled appointments
- Build rapport and establish trust with patients
- Handle questions, concerns, and objections with empathy and confidence
- Maintain accurate patient and appointment records
- Provide excellent customer service throughout each interaction
- Support general reception and administrative tasks as needed
Requirements:
- Previous experience as a Medical Receptionist, Patient Coordinator, Customer Service Representative, or similar role
- Experience in sales, lead conversion, or appointment setting
- Healthcare, medical, aesthetic, wellness, or dental experience is highly preferred
- Excellent spoken and written English
- Strong phone presence and communication skills
- Confident, persuasive, and comfortable handling objections
- Strong follow-up and organizational skills
- Empathetic and professional when handling patient interactions
- Ability to work independently in a remote environment
Benefits:
- Remote work arrangement
- Full-time employment
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