Salesforce Technical Architect
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Job Description
Salesforce Architect leading secure Service and Experience Cloud architecture for Yudrio’s federal implementation. Guiding integrations, governance, releases, and Agile delivery.
Responsibilities:
- Design scalable, secure, and maintainable Salesforce solutions using Service Cloud, Experience Cloud, custom objects, flows, Apex, Lightning Web Components, integrations, and platform automation
- Partner with business analysts and product owners to validate requirements, identify gaps, and ensure user stories are technically ready for development
- Provide technical direction to Salesforce developers, administrators, QA testers, and integration resources
- Review solution designs, technical specifications, data models, integration patterns, security models, and release plans
- Ensure Salesforce architecture aligns with federal security, privacy, accessibility, and compliance requirements
- Design and review Salesforce sharing and visibility models, including profiles, permission sets, roles, sharing rules, queues, Experience Cloud users, and external access controls
- Support Experience Cloud architecture, including authenticated portal users, page access, record access, navigation, branding, and portal security
- Support Service Cloud architecture, including case management, workflows, assignment rules, queues, notifications, escalations, and service processes
- Provide guidance on declarative versus programmatic solutions, including Flow, Apex, Lightning Web Components, validation rules, approval processes, and integration approaches
- Evaluate technical impacts of change requests, defects, enhancements, and release scope decisions
- Support Agile delivery through backlog refinement, sprint planning, design sessions, demos, and release readiness reviews
- Identify technical risks, dependencies, performance concerns, security gaps, and architectural tradeoffs
- Support integration design with external systems, APIs, document management systems, identity providers, and reporting platforms
- Review code, configuration, and deployment artifacts to ensure quality and maintainability
- Support DevOps, environment management, deployment planning, and release governance
- Establish and enforce Salesforce development standards, naming conventions, configuration standards, and documentation practices
- Serve as a trusted advisor to project leadership and client stakeholders on Salesforce platform decisions
- Translate complex business needs into sound Salesforce architecture and provide hands-on technical direction when needed
- Collaborate with federal stakeholders, product owners, business analysts, developers, QA testers, Scrum Masters, project leadership, and client technical teams
Requirements:
- U.S. Citizenship required
- Bachelor’s degree required
- Minimum of 7 years of Salesforce experience
- Minimum of 3 years in a Salesforce Architect, Technical Architect, Solution Architect, or Lead Developer role
- Hands-on experience with Salesforce Service Cloud
- Hands-on experience with Salesforce Experience Cloud / Community Cloud
- Strong understanding of Salesforce platform architecture, data modeling, security, automation, integration, and release management
- Experience designing Salesforce solutions for complex enterprise or government environments
- Experience with Salesforce security architecture, including profiles, permission sets, roles, sharing rules, restriction rules, field-level security, object-level security, and Experience Cloud user access
- Experience with Apex, Lightning Web Components, Flows, validation rules, custom objects, reports, dashboards, and Salesforce configuration
- Experience supporting Agile/Scrum delivery teams
- Ability to translate business requirements into technical designs and implementation guidance
- Strong written and verbal communication skills
- Ability to communicate effectively with both technical and non-technical stakeholders
- Active Salesforce certification required, or willingness to obtain/maintain Salesforce certification as a condition of employment
- Must be able to support a federal client environment and comply with applicable background, security, and contractual requirements
- Preferred: Salesforce architecture, consultant, or Platform Developer certifications
- Preferred: Salesforce Certified Technical Architect certification
- Preferred: Experience supporting federal government Salesforce implementations
- Preferred: Experience with Salesforce Government Cloud or Government Cloud Plus
- Preferred: Experience with FedRAMP, FISMA, NIST 800-53, ATO, Section 508, or other federal compliance requirements
- Preferred: Experience with CI/CD and Salesforce DevOps tools such as Copado
- Preferred: Experience with document generation, document management, e-signature, or external storage integrations
- Preferred: Experience with complex case management, claims processing, workflow automation, or customer/constituent portal solutions
- Preferred: Experience reviewing user stories, acceptance criteria, technical designs, and test plans
- Preferred: Experience mentoring Salesforce developers and administrators
Benefits:
- Full-time employment
- Remote work arrangement
- Opportunity to support a mission-critical federal Salesforce implementation
- Strategic architecture leadership and practical delivery support
- Professional mentorship and guidance opportunities
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