Senior Analyst, Health Coach Wellness
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Health Coach supporting Medicare population in healthcare engagement and education initiatives. Conducting assessments, providing support, and collaborating with healthcare providers to enhance access.
Responsibilities:
- Inbound and outbound calls to members and providers to help getting services like healthcare visits, screenings, vaccinations, medication refills, etc.
- Assessment of Members: Through motivational interviewing and the use of various tools, uses healthcare knowledge and experience of health risk behaviors to conduct evaluation of member's health status.
- Utilizes influencing/motivational interviewing skills to ensure member engagement and discern health needs based on key questions and conversation to promote behavior changes to achieve optimum level of health.
- Partners with members to identify opportunities for integration into available internal/external programs.
- Using holistic approach consults with Manager or others to overcome barriers with assisting members in meeting goals and objectives.
- Interprets and utilizes guidelines/criteria to positively impact members health.
- Provides up-to-date healthcare information to help facilitate the member's understanding of his/her health status.
- Helps member actively and knowledgably participate with their provider in healthcare decisions.
- Partners with members and their providers to identify opportunities for integration into available internal/external programs or resources.
- Uses active listening skills, provides coaching, information, and support to empower the member to make ongoing independent healthy healthcare choices.
Requirements:
- 5+ years practice experience in one or more of these focus areas of expertise -- Nursing, Renal, Diabetes, Hypertension, Primary Care/Geriatric, Population Health
- 3+ years of managed care or Medicare experience
- 3+ years’ experience in Microsoft Office (Outlook, Word, Teams, Excel, OneNote)
- Must be technologically proficient with the ability to learn new systems quickly; comfortable working across multiple computer systems
- Healthcare licensure and/or certifications (RN, LPN, RD, MSW, LCSW, CDE etc.)
- Bilingual (Spanish)
- Previous telephonic coaching, education, or case management experience
- Experience with behavioral change and/or motivational interviewing
- Education Associate's Degree or equivalent experience (REQUIRED)
- Bachelor’s Degree or equivalent experience (PREFERRED)
Benefits:
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
Similar Jobs
Credit Policy Analyst
Credit Policy Analyst contributing to development and administration of credit policies at CrossCountry Mortgage. Responsible for communication of agency and investor guidelines, updates, and interpretation.
Senior Data Analyst
Senior Data Analyst transforming data into actionable insights for clients at Fresche Solutions. Collaborating with teams to analyze complex data environments and develop analytical solutions.
Service Desk Analyst
Service Desk Analyst providing first-line technical support to our managed services customers. Thriving in a fast-paced environment, resolving issues via phone, email, and self-service channels.
Analyst, Culture Pod
Analyst at HIT Strategies leading end-to-end research projects on demographic audiences. Focused on delivering culturally competent insights to diverse political and consumer landscapes.
Recovery Analysis Services Analyst II
Recovery Analysis Analyst overseeing daily QA operations at Conduent. Ensuring compliance and quality standards within healthcare payer recovery services.
Clinical Programs Analyst
Analyst developing and executing clinical technology roadmaps aligned with DaVita's Kidney Care strategy. Collaborating cross-functionally to enhance patient care through tech solutions.
Product Quality Analyst
Product Quality Analyst ensuring quality across the product development lifecycle for Riipen's platform. Collaborating with cross-functional teams to identify risks and enhance user experience.
Lead Offer Development Analyst
Lead Offer Development Analyst for Abiomed's US commercial strategy, developing and implementing offers for customers while collaborating with cross-functional partners.
Lead Offer Development Analyst
Lead Offer Development Analyst at Johnson & Johnson developing offers for US commercial strategy. Collaborate with various teams to enhance offer structures for customer solutions.
Senior Planning and Performance Analyst
Analista de Planejamento e Performance SR at Arco Educação, ensuring high performance deliveries in an ambiguous context and diverse interactions.
Functional Analyst – Trainer
Functional Analyst / Trainer at GDIT, focusing on software applications and user training with a requirement for related experience and security clearance.
Senior Quality Analyst
Senior Quality Analyst responsible for STAR measure performance analysis and quality improvements at SCAN. Collaborating cross-functionally to enhance clinical quality and operational compliance.
Quality Analyst
Quality Analyst completing audits and coaching teammates for performance at TaskUs. Collaborating with Team Leaders and driving quality initiatives in a dynamic environment.
Epic HB Analyst
Epic HB Analyst supporting healthcare organizations in process improvement and project management. Collaborate with clients to innovate healthcare IT solutions, driving better outcomes and efficiencies.
Referrals Analyst
Epic Cadence and Referrals Analyst position at Prominence Advisors focusing on strategic process improvement and healthcare IT innovation. Facilitate complex projects while serving clients as a trusted advisor.
Data Mining Analyst II
DMG Data Mining Analyst II at Machinify requiring SQL expertise for data-driven insights. Collaborating across teams to enhance data processes and drive business outcomes.
Presale Analyst – Superuser
Presale Analyst/Superuser managing RFPs and preparing quotes for Cigna Healthcare. Collaborating with sales leads and brokers for accurate proposal submissions.
IT Service Desk Analyst
ITS Service Desk Analyst delivering remote IT service desk support to clients from Portugal. Responsible for resolving user inquiries and troubleshooting technical issues efficiently.
