Senior Business Analyst
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Job Description
Senior Business Analyst and Scrum Master managing analysis and agile delivery at Cisive. Collaborating with teams and driving clarity in compliance-sensitive environments.
Responsibilities:
- Partner with product owners and stakeholders to elicit, document, and validate business requirements across Cisive’s background screening workflows
- Translate complex business needs into clear, actionable user stories, acceptance criteria, and process flows
- Conduct gap analyses, workflow assessments, and process mapping across screening product areas including criminal, verifications, civil, medical, MVR, and drug screening
- Maintain a well-groomed, prioritized product backlog in collaboration with the Product Owner
- Facilitate discovery sessions, workshops, and stakeholder interviews to align on scope and intent
- Serve as a liaison between business stakeholders and the development team to ensure shared understanding
- Define and track KPIs and success metrics for delivered features and solutions
- Produce high-quality documentation including BRDs, process diagrams, data flows, and user journey maps
- Facilitate all scrum ceremonies: sprint planning, daily standups, sprint reviews, and retrospectives
- Shield the team from external interruptions and protect sprint commitments
- Track and communicate sprint velocity, burndown metrics, and team capacity
- Coach team members on agile principles and continuous improvement practices
- Identify and actively remove blockers, escalating impediments when necessary
- Foster a psychologically safe, high-trust team environment rooted in agile values
- Report sprint health and delivery progress to leadership and key stakeholders
- Continuously improve team processes through retrospective action items and experimentation
Requirements:
- 5+ years of business analyst experience
- 2+ years acting as a Scrum Master or agile lead
- Strong proficiency with Jira and agile tooling
- Experience writing user stories and BRDs
- Exceptional facilitation and communication skills
- Ability to manage competing priorities across dual roles
- CSM, CSPO, or equivalent Agile certification (preferred)
- CBAP or PMI-PBA certification (preferred)
- Experience in regulated or compliance-sensitive industries (FCRA, background screening, or HR-tech) (preferred)
- Familiarity with process documentation tools (e.g., Confluence) (preferred)
- Background in SaaS or product-led organizations (preferred)
Benefits:
- Competitive salary
- Flexible work arrangements
- Professional development opportunities
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