Senior Business Architect

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Job Description

Senior Business Architect consulting on E2E cloud-based Disputes as a Service for financial services organizations. Driving quality and alignment in product delivery with client partnership.

Responsibilities:

  • Lead discovery and consultation sessions with clients to understand business needs and recommend industry-best practices for dispute processing.
  • Support all implementation and enhancement requests across new and existing clients.
  • Partner with project managers to ensure delivery of agreed-upon functionality within committed timeframes.
  • Translate business objectives into detailed requirements, user stories, and acceptance criteria.
  • Serve as the liaison between business teams and technical delivery resources, ensuring clear communication and alignment.
  • Assess business and technical impacts of proposed changes across systems, processes, and downstream users.
  • Conduct analysis on source data and mapping to target structures; collaborate with implementation developers to guide technical design.
  • Develop detailed configuration documentation tailored to client needs and industry standards.
  • Drive quality control through unit testing and functional validation.
  • Support clients through user acceptance testing by preparing scenarios, guiding test execution, and ensuring requirements are met.
  • Build deep expertise in Quavo’s products, solutions, and services.
  • Provide consultative insight on product capabilities and post-production considerations.
  • Operate independently, demonstrating ownership, decisiveness, and accountability.
  • Mentor peers and influence cross-functional teams in high-ambiguity, fast-paced environments.

Requirements:

  • 7+ years as a Business Architect/Business Analyst (FinTech or related financial services experience preferred).
  • 7+ years working across the full product lifecycle; strong understanding of SDLC and supporting methodologies.
  • Strong analytical skills with expert proficiency in Excel, including modeling and advanced functions.
  • Experience working with SaaS platforms and understanding of SaaS delivery models.
  • Proven ability to write detailed user stories, specifications, and test cases.
  • Excellent verbal, written, and presentation communication skills with the ability to simplify complex concepts for diverse audiences.
  • Strong time management, organization, and negotiation skills.
  • Demonstrated capability in driving results, meeting commitments, and thriving in ambiguity.
  • Ability to influence and collaborate across cross-functional teams and client organizations.
  • Experience with SQL, Java, data models, and mapping concepts.

Benefits:

  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development