Senior Clinical Editorial Operations Manager
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Job Description
Senior Clinical Editorial Operations Manager at Micromedex overseeing clinical operations, contractor workflow, and quality assurance initiatives. Focused on improving editorial standards and operational processes.
Responsibilities:
- Own contractor resource strategy, including capacity planning, allocation, and optimization
- Lead and develop the clinical operations team, including goals setting, establishing performance expectations
- Establish and govern processes to create, maintain, and improve workflows, SOPs, policies, and style guides
- Implement and manage QA checkpoints to ensure contractor work aligns with established editorial standards
- Partner with the Senior Director of Content Innovation and Optimization to run intake and triage for innovation requests
- Translate innovation initiatives into operational plans, including training, documentation, QA, and handoffs
- Act as Editorial’s operational liaison with Content Innovation & Optimization, Development, and Product Management
Requirements:
- PharmD, BS Nursing, or other related healthcare degree with 5+ years of patient care or operations experience
- 3+ years of demonstrated people leadership and project management experience
- Working knowledge of clinical decision support systems applied at the point of care
- Ability to apply knowledge and experience in critical thinking and problem-solving
- Strong understanding of editorial governance and the importance of content integrity
- Experience partnering cross-functionally in matrixed environments
- Excellent organizational skills and attention to detail
- Strong written and verbal communication skills
- Strong computer skills; familiarity with MS Office 365 products (Word, Excel, Outlook, Teams, Copilot)
Benefits:
- Remote first / work from home culture
- Flexible vacation to help you rest, recharge, and connect with loved ones
- Paid leave benefits
- Health, dental, and vision insurance
- 401k retirement savings plan
- Infertility benefits
- Tuition reimbursement, life insurance, EAP – and more!
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