Senior Data Analyst
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Job Description
Senior Data Analyst analyzing product telemetry, adoption, and financial metrics for Sonatype’s software supply chain security platform. Building data models, dashboards, and KPIs while mentoring analysts.
Responsibilities:
- Analyze product usage, feature adoption, telemetry data, and financial metrics to optimize user experience and support product strategy
- Own the end-to-end analytics lifecycle, including data modeling, dashboard creation, and KPI development
- Deliver high-accuracy analyses independently across various product initiatives
- Partner with cross-functional business stakeholders to manage requirements and deliver precise insights on tight turnarounds
- Coach and mentor associate-level analysts
- Maintain high standards for ticket throughput, delivery speed, and on-time completion rates for analytics tasks
Requirements:
- 5+ years of experience in data analysis, BI, or product analytics within a SaaS or tech company
- Experience working with product telemetry/usage data is strictly required
- Must be based in Canada, excluding Quebec; Ontario or Eastern time zone preferred
- Advanced SQL and Python skills
- Strong expertise in Databricks, including PySpark, notebooks, data lakehouses/medallion architecture, and AWS S3
- Hands-on experience with visualization tools; Looker heavily preferred, or ability to quickly adapt from Power BI/Tableau
- Familiarity with APIs, structured data formats such as JSON and DataFrames, and GitHub version control
- Strong curiosity, meticulous attention to detail, proactive problem-solving, and clear communication skills
- Knowledge of Salesforce, HubSpot, Jira, Amplitude, or Gainsight is nice to have
Benefits:
- Parental leave
- Diversity and inclusion working groups
- Flexible working practices
- Company wellness days (5 days per year when company operations shut down)
- Paid Volunteer Time Off (VTO)
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