Senior Data Submissions Operations Associate
Posted 8hrs ago
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Job Description
Senior operations associate managing CMS healthcare data submissions and RADV audit files for Devoted Health. Ensuring accurate, compliant uploads, quality control, reporting, and technical issue resolution.
Responsibilities:
- Own the end-to-end audit file submission process, including file validation, coversheet completion, and final upload via CMS portal
- Coordinate and direct day-to-day work activities of assigned team members for submission-related tasks, ensuring priorities, timelines, and quality standards are met
- Partner with Devoted’s internal management team to align assignments and resolve resource issues
- Conduct detailed quality assurance checks on all files against CMS specifications, including naming conventions, file size limits, date visibility, provider credentials, and document legibility
- Monitor and triage submission feedback, routing issues to coding, file prep, compliance, or audit teams
- Maintain tracking of submission status, metadata, and resolution notes in internal audit logs
- Partner with internal Tech and IT Submission teams to resolve system issues, optimize processes, and manage secure file transfers
- Prepare and deliver submission metrics, error trends, and resolution summaries for RADV operations reporting
- Leverage SQL, Looker, or other BI tools to extract and analyze submission data where appropriate
- Document and update standard operating procedures for submission, QA, and feedback resolution
Requirements:
- Proven experience in healthcare data submissions, medical record management, or health information operations, ideally in a Medicare Advantage or risk adjustment audit environment
- Strong attention to detail with the ability to perform meticulous QA under time-sensitive conditions
- Ability to troubleshoot technical submission errors and partner effectively with IT and technical teams
- Strong organizational skills and experience managing high-volume workflows with compressed timelines
- Experience collaborating with offshore resources or distributed teams, with the ability to clearly communicate priorities and task requirements without direct managerial authority
- Excellent communication and collaboration skills for working with cross-functional teams
- Bachelor’s degree in Healthcare Administration, Health Information Management (HIM), Business, or related field is desired; relevant professional experience will be considered in lieu of a bachelor's degree
- Proficiency with SQL, Looker, or other BI/database query tools for analyzing and validating submission data is a huge plus
- Experience working with CMS systems such as the Central Data Abstraction Tool (CDAT), Encounter Data Processing System (EDPS), or similar healthcare submission portals
- Familiarity with ICD-10 coding or risk adjustment data
Benefits:
- Employer sponsored health, dental and vision plan with low or no premium
- Generous paid time off
- $100 monthly mobile or internet stipend
- Stock options for all employees
- Bonus eligibility for all roles excluding Director and above
- Parental leave program
- 401K program




















