Senior Director, Analyst – Healthcare Providers, RCM & Healthcare AI Technology
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Job Description
Senior Director shaping Gartner insights on healthcare providers' U.S. revenue cycle management, coding, and AI technologies. Advising executives and clients through research, presentations, and strategic guidance.
Responsibilities:
- Create innovative, thought-provoking, high-leverage must-have insights content
- Develop thought leadership, actionable approaches, and new ideas addressing client needs
- Conduct in-depth analysis to identify root causes of client barriers and drive strategy
- Establish Insights positions across a team of analysts
- Provide independent insights to Gartner leaders and influence research agendas
- Research, analyze, and predict market trends and shifts
- Advise clients and prospects through virtual and face-to-face interactions
- Create and deliver presentations for Gartner events, industry and professional association conferences, and client briefings
- Support BTI and Sales by serving as the voice of the market and driving client engagement
- Conduct timely, high-quality content peer reviews
- Represent Gartner insights, methodology, and strategy as an industry expert
- Participate in innovation, ideation, and research discussions with Insights peers
- Improve research processes and develop new service-delivery processes
- Mentor and coach more junior team members
- Encourage clients to engage regularly with Gartner insights and interactions
Requirements:
- Bachelor's degree or equivalent experience; Graduate degree preferred
- 12+ years of relevant field or industry experience
- Direct experience working in U.S. revenue cycle management at a healthcare organization, technology vendor, or healthcare technology-focused research, advisory, or consulting firm
- Understanding of applying automation and AI/ML to healthcare, including revenue cycle management, clinical documentation, and virtual care/telemedicine
- Experience influencing senior-level decision-makers on revenue cycle management and related issues
- Knowledge of modern revenue cycle processes, vendors, and hospitals' implementation challenges
- Familiarity with clinical coding and documentation practices related to modern revenue cycle management and value-based care
- Knowledge of electronic health record (EHR) technologies for healthcare provider administration
- Knowledge of key performance indicators and analytics for revenue cycle optimization
- Executive presence and ability to establish credibility with executives and stakeholders
- Strong organizational, research, writing, analytical, presentation, written and verbal communication skills
- Proficiency in analyzing and synthesizing data and applying patterns and frameworks
- Subject matter expertise and comfort presenting at large- and small-scale speaking engagements
- Strong business and financial acumen
- Deep knowledge of the global and competitive landscape within the subject area
- Ability to work independently and collaborate across teams in a multicultural global team
- Ability to navigate highly matrixed environments
- Ability to represent Gartner's research methodology and strategies effectively
- Willingness and ability to travel up to 25% where applicable
Benefits:
- Annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan
- Market-leading benefit programs
- Generous PTO
- 401(k) match up to $7,200 per year
- Opportunity to purchase company stock at a discount
- Hybrid work environment with flexibility to work virtually when productive and meet colleagues in person
- Professional growth and development opportunities
- Reasonable accommodations for qualified individuals with disabilities
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