Senior Director, Platform Product Management
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Job Description
Senior platform product leader shaping First American’s shared technology capabilities. Leading product strategy, platform adoption, and Product Manager teams across the insurance company.
Responsibilities:
- Define and execute a multi-year platform product strategy aligned with technology investments, business priorities, and enterprise objectives
- Shape the platform portfolio, defining product boundaries and decisions to standardize, consolidate, build, buy, retire, or enable local flexibility
- Lead Product Managers and Product Leaders responsible for shared business and technology capabilities, enterprise platforms and services, internal developer platforms, APIs, integrations, and reusable capabilities
- Partner with Engineering, Architecture, Security, Operations, and Business leaders on platform roadmaps and investment priorities
- Drive platform adoption by improving developer experience, self-service, onboarding, and product usability
- Shape AI- and agent-enabled platform capabilities that are machine-consumable, observable, secure, and designed to reduce toil
- Prioritize investments across new capabilities, scalability, reliability, security, technical debt, and operational excellence
- Establish success measures and operational metrics for adoption, utilization, reliability, developer productivity, and business impact
- Lead cross-functional planning supporting immediate business needs and long-term growth
- Communicate platform vision, roadmaps, business cases, risks, and tradeoffs to executive stakeholders
- Build partnerships across product and technology organizations to identify shared-capability and standardization opportunities
- Build and lead a high-performing product organization with clear ownership, decision rights, accountability, and portfolio visibility
Requirements:
- 10+ years of Product Management experience, including leadership responsibility for platform, technology, infrastructure, developer, or enterprise software products
- Demonstrated success developing and executing platform strategies serving multiple products, business units, or customer segments
- Strong understanding of modern software development practices, cloud technologies, APIs, platform architectures, and enterprise technology ecosystems
- Proven ability to influence executive, business, and technology stakeholders without relying on direct authority
- Experience balancing strategic investments, customer needs, technical debt, operational excellence, reliability, security, and compliance requirements
- Strong business acumen connecting product investments to measurable business outcomes
- Exceptional communication, storytelling, and stakeholder management skills with experience presenting to senior leadership
- Experience with cloud-native platforms, developer platforms, APIs and enterprise integrations, AI/agent-enabled capabilities, or other shared enterprise services
- Demonstrated ability to translate emerging technology into scalable business and developer value
- Demonstrated experience leading through other Product Managers and Product Leaders, creating clarity and accountability across a portfolio
- Preferred experience within highly regulated, complex enterprise environments where security, compliance, reliability, and risk management are critical
Benefits:
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- PTO/paid sick leave
- Employee stock purchase plan
- Inclusive workplace culture
- Equal opportunity employment
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