Senior Director, Platform Software Engineering
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Job Description
Senior Director leading Experian’s AI-powered service catalog platform. Shaping product strategy while engineering scalable APIs, workflows, integrations, and intelligent user experiences.
Responsibilities:
- Lead the product vision, roadmap, priorities, and success metrics for the Agentic Service Catalog platform
- Translate business needs and user feedback into product enhancements and new capabilities
- Contribute directly to platform development
- Review and write production-quality code across front-end applications, APIs, integrations, workflows, and AI-powered features
- Partner with architects and engineers to create scalable, secure, and maintainable solutions
- Prototype new ideas and turn successful concepts into production-ready capabilities
- Identify opportunities for AI to improve user experiences and outcomes
- Design intelligent capabilities such as recommendations, workflow assistance, decision support, and contextual guidance
- Define AI transparency, approvals, explanations, and human oversight
- Ensure AI solutions are safe, responsible, and aligned with requirements
- Define and track product metrics including adoption, user satisfaction, workflow completion, operational efficiency, and revenue
- Improve the platform based on data, customer feedback, and evolving organizational needs
- Lead a team and report to the Vice President of Intelligent Automation & Data Platforms
Requirements:
- Experience leading both product strategy and software engineering teams
- Full-stack development background with experience building scalable platforms and APIs
- Experience with AI-enabled products, automation, and modern cloud technologies
- 8+ years of people leadership and management experience
- 8+ years of experience building and delivering platform-based software products
- Bachelor's degree in Computer Science or equivalent practical experience
- Hands-on software engineering experience with modern web applications, APIs, integrations, and workflow platforms
- Experience with front-end and back-end technologies such as React, TypeScript, Python, or similar modern technology stacks
- Experience designing and integrating APIs and connecting multiple systems
- Experience applying AI, machine learning, large language models (LLMs), automation, or intelligent workflow technologies
- Comfortable leading engineering teams while participating in architecture, design reviews, and hands-on development
Benefits:
- Flexible Time Off: 20 Days
- Variable pay opportunity and comprehensive benefits package
- Great compensation package and bonus
- Medical, dental, and vision benefits
- Matching 401K
- Flexible work environment, with ability to work remote, hybrid, or in-office
- Flexible time off including volunteer time off, vacation, sick leave, and 12 paid holidays
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