Senior Institutional Product Solutions Specialist
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Job Description
Institutional Product Solutions Senior Specialist leading product operations, client pitches, and go-to-market enablement. Supporting Binance’s global blockchain ecosystem through cross-functional institutional product execution.
Responsibilities:
- Lead operational readiness and ongoing support for institutional products, ensuring processes, controls, documentation, and internal coordination are in place
- Partner with Product and cross-functional stakeholders to support product launches, enhancements, and lifecycle management
- Work closely with Business Development teams to support institutional client pitches, product positioning, and solution discussions
- Translate product capabilities into client-facing value propositions, pitch materials, FAQs, and enablement content
- Support institutional sales discussions by explaining workflows, product features, operational considerations, and implementation requirements
- Coordinate across Product, BD, Operations, Legal, Compliance, Risk, and Client Services to ensure timely execution and issue resolution
- Monitor product and operational performance, identify gaps, and drive process improvements
- Maintain internal documentation, operating procedures, training materials, and launch checklists
- Gather client and stakeholder feedback to inform product and operational improvements
- Track metrics related to product adoption, client onboarding, operational performance, and service quality
- Bridge commercial and product teams so market feedback informs execution priorities
- Lead product operations and commercial enablement for Binance's institutional product suite
- Support product readiness, client engagement, go-to-market execution, and ongoing operational excellence
Requirements:
- 8+ years of experience in product operations, product enablement, institutional business support, solutions engineering, or related roles in financial services, fintech, or digital assets
- Strong understanding of institutional clients and their needs across trading, financing, yield, custody, settlement, or related product areas
- Experience supporting or participating in institutional client pitches, commercial discussions, or solution-based selling
- Ability to communicate product value propositions clearly to both internal and external stakeholders
- Strong cross-functional coordination skills with experience working across Product, BD/Sales, Operations, Compliance, Legal, and Risk
- Proven ability to manage product readiness, operational processes, documentation, and stakeholder alignment
- Strong analytical and problem-solving skills, with attention to detail and execution discipline
- Familiarity with digital assets, institutional workflows, and operational/control considerations is strongly preferred
- Bilingual English/Mandarin is required to be able to coordinate with overseas partners and stakeholders
Benefits:
- Competitive salary and company benefits
- Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
- Opportunities for career growth and continuous learning
- Flat organizational structure
- Autonomy in an innovative environment
- Equal opportunity workplace
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