Senior Manager, Coupa Operations – P2P
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Job Description
Senior Manager leading Coupa P2P operations and shared-service teams for Stryker’s medical technology business. Driving procurement analytics, automation, adoption and compliance across global processes.
Responsibilities:
- Lead, develop and continuously improve Coupa Administration and Coupa operations shared service center teams in Poland and Costa Rica
- Oversee support and optimization of the Coupa Procure-to-Pay process, system and users across multiple countries
- Serve as the Coupa Center of Excellence, optimizing Coupa modules and capturing value
- Deliver robust analytics, guided buying and process automation enablement
- Partner with business units and leadership across management, procurement, finance, master data, accounts payable, tax and IT
- Drive user adoption, assess and resolve issues, and evolve the Coupa P2P value proposition
- Champion best practices, measure performance and lead ongoing innovation
- Enhance user experience, streamline Coupa purchasing operations and ensure policy and procedure compliance
- Report to the Senior Director of Indirect Programs and Strategy
Requirements:
- Bachelor’s degree in business, procurement, supply chain, IT or related field
- 7+ years of expert-level P2P operations experience with the Coupa platform and related modules
- Experience with Coupa Sourcing, Contract Lifecycle Management, Supplier Information Management and Invoicing; CSO preferred
- Strong understanding of P2P system integrations with ERP systems, especially SAP
- Experience with Master Data, Tax, ServiceNow and related partner functions
- Proficiency in financial analysis, P2P analytics, metrics and reporting
- Experience with indirect procurement sourcing practices, including payment terms, contract terms and catalog controls
- Multi-country Coupa P2P or equivalent financial systems experience, including compliant invoicing, tax and legal entities
- SAP purchasing and master data experience and fluency
- Expertise in Excel, cXML and Power BI data analytics
- Proven data management, reporting and analytics expertise
- 10+ years of experience as a global people leader
- Excellent communication and interpersonal skills; ability to present at all organizational levels
- Strong analytical, detail-oriented and problem-solving abilities, including root cause analysis
- Exceptional project management skills
- Ability to work independently and collaboratively in a fast-paced, team-oriented environment
Benefits:
- Remote work flexibility
- Some travel required; 20% travel
- Equal opportunity employment protections
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