Senior Manager, Financial Clearance
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Job Description
Senior Manager of Financial Clearance managing financial functions for patient access at City of Hope. Overseeing productivity and optimizing processes while ensuring excellent patient experience.
Responsibilities:
- Responsible for the successful managing of financial clearance functions
- Collaborate with other patient access leadership to optimize front end financial clearance processes
- Independently exercises discretionary powers to make difficult decisions
- Monitor staffing productivity and quality by establishing and monitoring thresholds and benchmarks
- Oversee effective customer service systems, communication and feedback
Requirements:
- Bachelor’s Degree with five (5) years of service in patient registration, financial clearance, or a related field with at least three (3) years in a supervisory capacity
- Seven (7) years of experience in patient registration, financial clearance, or a related field with five (5) years in a supervisory capacity
- Demonstrated experience to lead and direct project support across other teams
- Knowledgeable in the complexities of managed care environment
- Requires Strong decision-making skills, analytical skills with ability to analyze reports
Benefits:
- Fully Remote Opportunity
- Opportunities for professional growth and development
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