Senior NetSuite Administrator
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Job Description
Senior NetSuite Administrator improving DigiCert’s finance technology stack across O2C, P2P, and R2R. Supporting automation, controls, reporting, and ticket resolution for DigiCert’s digital trust business.
Responsibilities:
- Architect scalable designs and drive automation outcomes across O2C, P2P, and R2R finance cycles
- Deliver small and medium work end-to-end: scope and size requests, write requirements, configure/build, test, deploy, document, and hand off
- Own the GTM Finance Systems support ticketing process, triage user tickets, and deploy solutions
- Prioritize bugs and tickets for the team
- Own support queue health, dashboards, results, documentation, and configuration across NetSuite and integrated third-party platforms
- Operate a disciplined delivery model with Definition of Ready/Done, UAT ownership, release windows, and post-release stabilization
- Provide Tier-1/2 support, troubleshoot incidents, perform root cause analysis, implement durable fixes, and document learnings
- Build and maintain saved searches, dashboards, reconciliation/exception reports, and operational KPIs
- Ensure access controls, segregation of duties, audit logs, and internal policy compliance
Requirements:
- 3+ years of practical experience implementing, administering or improving NetSuite, with strong ownership in at least one finance cycle (P2P, O2C, or R2R) and working knowledge of the others
- Demonstrated ability to architect and implement efficient solutions across processes, controls, and systems—not just configure screens and deploy workflows
- Experience partnering with Accounting teams and cross-functional stakeholders to define requirements, manage scope, and deliver predictably
- Proficiency with NetSuite configuration tools (SuiteFlow, saved searches, roles/permissions, forms/fields, suitescript logging)
- Comfort working with data: imports/exports, reconciliations, exception reporting, and troubleshooting data quality issues
- Strong documentation habits: process maps, design decisions, change management, SOP
- Ability to influence stakeholders and make tradeoffs explicit
- Experience in Agile/Kanban delivery models with clear DoR/DoD and WIP limits
Benefits:
- Generous time off policies
- Top shelf benefits
- Education, wellness and lifestyle support
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