Senior Pricing and Contract Analytics Manager
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Job Description
Overseeing the performance and development of the sales support team at SHI International Corp. Ensuring efficient management of service orders and customer issues to meet service level agreements.
Responsibilities:
- Oversee the performance and development of the sales support team.
- Ensure efficient management of service orders, customer issues, and team inboxes to meet service level agreements.
- Track and analyze orders, coaching new employees, and resolving escalated issues.
- Foster a culture of continuous improvement and professional development.
Requirements:
- Completed Bachelor’s Degree or relevant work experience required
- 3+ years of experience in a similar role
- 1+ years of management experience preferred
- Ability to travel 20%
- Ability to travel to SHI, Partner, and Customer Events
Benefits:
- Health, wellness, and financial benefits to offer peace of mind to you and your family.
- Continuous professional growth and leadership opportunities.
- World-class facilities and the technology you need to thrive – in our offices or yours.
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