Senior Product Designer – Provider Portals
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Job Description
Senior Product Designer shaping user experiences for healthcare solutions at Exact Sciences. Collaborating cross-functionally to enhance Cancer prevention and detection journeys.
Responsibilities:
- Collaborate with CDX Strategists, CDX Researchers, the Experience Management & Capability team and the respective Experience Design team members to produce Service Design deliverables (e.g., Service Blueprints) for one or more Journeys in a given Experience that are integrated, cross-touchpoint, cross-Customer Type, and Cross-Experience/Journey.
- Assist with the design, execution, and incorporation of user research into the design of the relative Journeys.
- Facilitate the use of Design Thinking, storytelling, and conceptual prototypes to compellingly convey the vision, flow, and features of the products/services being designed.
- Facilitate creation and adoption of design systems, website interaction models, information architectures, user task flows, and screen designs; turn complex information into intuitive graphics, charts, and other forms of visualization data.
- Facilitate use of ideation and sketching for storyboards and prototyping; create low- and medium-fidelity prototypes to test proposed Journeys.
- Support the adaption of the enterprise wide UX best practices, standards, principles, and design thinking processes for use by the respective UX, Product, and Engineering teams; advocate for these standards, principles, processes.
- Support collaboration with Strategy, Product, and Engineering peer leadership to foster active collaboration across the teams, remove impediments, and ensure delivery of the overall Experience vision & OKRs.
- Support advocacy for the Experience's/Journey’s UX vision.
- Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
- Support and comply with the company's Quality Management System policies and procedures.
Requirements:
- Bachelor’s degree in Design, Marketing, Business, Life Sciences, Engineering, or related field of study; or High School Degree/General Education Diploma and 4+ years of relevant experience as outlined in the essential duties in lieu of Bachelor’s degree.
- 4+ years of experience working as a UX Designer and familiarity with Agile / Scrum / Kanban methodologies.
- Experience in applying techniques and methods of modern user experience design, discovery, and delivery – along with expertise with design/user experience platforms and tools (e.g., Adobe Creative Suite, Figma, Sketch, Miro).
- Strong knowledge of HTML, CSS, JavaScript, Adobe Creative Suite applications, and associated design tools.
- Demonstrated strong understanding of the current web and mobile technology landscape.
- Strong understanding of human centered design and design thinking methodologies.
- Experience in creating accessible, inclusive, and equitable design.
- Experience in using design systems (Material, Carbon, Fluent, etc).
- Experience in problem-solving, organizational, and analytical skills with the ability to evolve UX strategy based on research, data, and industry trends.
- Experience in translating complex user, business, operational, and technical requirements into clear, accurate, compelling user experience deliverables.
- Experience in relationship building, motivation, and curiosity to bring together different personalities for creative thinking and collaborative solutioning.
- Experience working with strategists, product managers, engineers, researchers, and SMEs in a constructive and collaborative relationship.
- Strong written and verbal communication skills, with the ability to agilely adapt to the respective audience (team member to more senior leadership).
- Organizational and time management skills with a proactive and logical approach to workload and ability to work both independently and within a team.
- Demonstrated ability to perform the Essential Duties of the position with or without accommodation.
- Authorization to work without sponsorship.
Benefits:
- paid time off (including days for vacation, holidays, volunteering, and personal time)
- paid leave for parents and caregivers
- retirement savings plan
- wellness support
- health benefits including medical, prescription drug, dental, and vision coverage
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