Senior Product Manager, Donor Intelligence
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Job Description
Senior Product Manager overseeing AI tools that enhance donor relationships at Virtuous. Defining strategy, collaborating with teams, and ensuring value delivery in B2B SaaS.
Responsibilities:
- You own the strategy, the roadmap, and the outcomes, working alongside the GM who owns the commercial side.
- You are the single product owner for both products.
- You are in front of customers continuously. Interviews, ride-alongs, watching users work.
- Your job is to find what should exist, not just what is broken.
- You work daily with your squad. Lightweight specs, working prototypes over long documents, feature flags, progressive rollout.
- You are accountable for value shipped.
- You represent those dependencies in planning and you chase them down when they stall.
- You own making sure what you ship lands for internal teams and for customers.
- Partner with PMM on the broader market story and enablement.
- Metrics: Adoption, engagement, retention, revenue impact, and customer outcomes.
Requirements:
- 5+ years of product management in B2B SaaS, with real ownership of a surface and its business outcomes
- Experience with AI or ML powered products. You do not need to train a model, but you need to know what is actually possible and shape the product accordingly
- Fluency with AI tooling as part of how you work, including hands on prototyping
- Strong product marketing instincts. You think about positioning and enablement while you are still building
- Evidence of customer centered practice: discovery interviews, jobs to be done, opportunity mapping, or equivalent
- Excellent written and verbal communication. You can talk to an engineer, an executive, and a customer without changing what is true
- Comfort with ambiguity, and the resourcefulness to build structure where none exists.
Benefits:
- Market competitive pay leveraging Carta data
- Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.)
- 401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days
- We value our employee’s work-life balance and encourage taking advantage of Unlimited PTO
- Supportive time off including paid volunteer days and company holidays
- Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
- 12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well)
- We pride ourselves on Community and host exciting company outings and events.
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