Senior Product Manager – Fraud
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Job Description
Senior Product Manager driving fraud prevention, scams, and payment risk for Zepz’s WorldRemit and Sendwave money-transfer platforms. Owning FinCrime strategy, vendor integrations, and global product rollouts.
Responsibilities:
- Build and manage stakeholder relationships across multiple countries
- Shape FinCrime product strategy across Zepz’s remittance brands, covering fraud prevention, payments risk, vendor roadmap, and cryptocurrency-product FinCrime elements
- Manage vendor relationships and integrations for telemetric and consortium data, workflow management, and related capabilities
- Scope, plan, and deliver global feature rollouts
- Develop product strategy aligned with company vision
- Deliver business and user value
- Support business growth and scalability
- Own and drive product-area metrics, defining success and the path to achieve it
- Collaborate with Compliance, Finance, Product, and other organizational stakeholders to understand problems and identify opportunities
- Manage stakeholders and deliver challenging messages when needed
- Monitor market trends, regulations, card-network rules, competitor activity, and emerging technologies to guide product decisions
- Report to the Product Director – FinCrime
- Drive strategy and delivery for fraud prevention, scams, and payment risk
- Own the full digital product lifecycle and deliver end-to-end customer experiences
- Deliver complex digital initiatives across multiple departments
Requirements:
- Experienced Product Manager in the digital Financial-Crime Prevention space
- Strong knowledge of Finance/FinTech and FinCrime
- Experience in stablecoin and AI desirable
- Data-driven; comfortable working with prediction of fraud, risk modelling, and financial modelling
- Hands-on, self-starter, and comfortable in a dynamic environment
- End-to-end product ownership, including communication, training, release planning, and continuous improvement
- Strong relationships with development teams; knowledge of Agile practices and collaboration with product design
- Leadership of initiatives from ideas through delivery, with an MVP mindset and longer-term vision
- Understanding of relevant technology and its application to the business
- Strong experience managing multiple priorities in a fast-moving environment
- Proven communication skills with stakeholders across the business
- Knowledge of Agile/Lean software delivery methodologies and product lifecycle deliverables
- Experience gathering functional and nonfunctional requirements, writing user stories, and mapping processes
- Commercial mindset and teamwork
- Technical and business understanding based on financial services/compliance experience
- Strong understanding of fraud-prevention regulations and best practices, card-payment and bank-transfer arrangements, including ACH
- Experience managing technology-partner integrations, including workflows, APIs, error scenarios, and management
- Ability to work against tight regulatory and company deadlines
- Genuine curiosity about AI and its workplace applications
- Practical professional experience using AI tools
- Strong AI literacy, including prompting and critical evaluation of AI-generated output
- Awareness of ethical and responsible AI use, especially regarding sensitive data, customer experience, and compliance
- Experience with Claude is nice-to-have, not essential
Benefits:
- Flexible annual leave
- Healthcare benefits
- Employee discounts
- Remote-first flexibility to work in the employing country from the location where the employee is most focused and productive
- Location-specific perks
- Supportive high-trust work environment
- Professional support and environment to excel
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