Senior Residential QA, QC Specialist
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Job Description
Senior QA & QC Specialist at CLEAResult conducting quality assurance inspections for HVAC and weatherization projects. Educating contractors and organizations on program specifications and best practices in energy efficiency.
Responsibilities:
- Conduct on-site and virtual quality assurance inspections for HVAC and weatherization projects; develop and implement QA protocols.
- Serve as a technical subject matter expert for customers, contractors, and community based organizations, including scope, bid, and installation review.
- Perform home energy assessments using diagnostic tools such as blower doors, duct blasters, and flow plates, applying strong building science and residential energy efficiency knowledge.
- Track, analyze, and report QA results using Microsoft Excel and other Office tools with strong attention to detail and documentation quality.
- Manage and de-escalate complex customer and contractor situations with professionalism, clear communication, and a client focused approach.
- Schedule inspections directly with customers and manage a fluctuating weekly caseload of dispatched projects.
Requirements:
- Bring 5+ years of experience in residential trades and/or energy efficiency programs, with direct hands-on experience inspecting HVAC and/or weatherization measures
- Experience with both is a strong plus but not required
- Work independently with minimal supervision, travel regionally as needed, and maintain relevant certifications (Spanish proficiency a plus)
Benefits:
- Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
- 401(k) with company match
- Paid vacation, sick, personal and parental leave time
- Paid Volunteer Time: giving back to our communities is important to us
- Employee Recognition Program – convert your recognition points into gift cards
- Employee Assistance Program – offers benefits to help you manage daily responsibilities
- Access to on-demand training courses to advance further in your career
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