Senior Site Reliability Engineer, SRE
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Job Description
Site Reliability Engineer ensuring system reliability and performance for Compass UOL. Collaborating with teams to automate processes and improve operational excellence.
Responsibilities:
- Ensure the reliability, availability, scalability, and performance of production systems;
- Define, monitor, and evolve SLIs, SLOs, SLAs, and Error Budgets;
- Implement and enhance observability practices, including logs, metrics, tracing, and alerts;
- Participate in response to critical incidents, conduct root cause analyses (RCA), and lead blameless post-mortems;
- Automate operational processes to reduce manual work and increase efficiency;
- Collaborate with Development, DevOps, and Architecture teams to prevent systemic failures;
- Plan and validate strategies for high availability, scalability, capacity planning, and disaster recovery;
- Support technical decisions through analysis of reliability, performance, and utilization metrics;
- Contribute to the continuous evolution of a reliability culture and operational excellence.
Requirements:
- Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related field;
- Proven experience in SRE, IT Operations, Cloud, or Software Engineering;
- Experience with critical, distributed, and high-availability environments;
- Experience with monitoring, incident management, and operational reliability;
- Experience with large-scale AWS environments;
- Advanced knowledge of Docker and Kubernetes;
- Experience with observability, monitoring, and troubleshooting tools;
- Automation skills using Python and Shell scripting;
- Knowledge of resilience concepts, disaster recovery, capacity planning, and security;
- Experience with Chaos Engineering;
- Knowledge of OpenTelemetry and distributed observability.
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