Senior Specialist, Innovation
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Job Description
Innovation specialist advancing Neogen’s food safety and animal health pipeline. Translating customer needs into validated, scalable products and solutions.
Responsibilities:
- Lead structured discovery efforts to uncover unmet needs across food and animal safety laboratories, manufacturing environments, farms, and veterinary settings
- Plan, conduct, and synthesize voice-of-customer research, field observations, and stakeholder interviews
- Translate qualitative and quantitative insights into need statements with defined users, contexts, and measurable success criteria
- Assess unmet needs against strategic fit, customer value, regulatory constraints, and core capabilities for portfolio prioritization
- Develop early value hypotheses, adoption assumptions, and problem framing
- Generate, evaluate, and refine concepts spanning physical products, assays, instruments, digital tools, workflows, and service models
- Collaborate with R&D, Engineering, Data Science, Quality, Regulatory, Commercial, Product Management, Operations, and digital teams
- Build and test concepts through experiments, prototypes, pilots, and customer feedback loops
- Define use cases, workflows, and system-level concepts integrating hardware, consumables, software, and data
- Contribute to invention disclosures and freedom-to-operate discussions
- Prepare concepts for progression through Neogen’s innovation governance process by documenting desirability, feasibility, and viability evidence
- Support scale-up, validation, and launch readiness
- Identify adoption, workflow, training, and regulatory risks and recommend mitigation strategies
- Support transition from innovation into development or commercialization while preserving customer intent
- Facilitate innovation workshops, ideation sessions, and decision reviews
- Communicate insights, trade-offs, and recommendations to senior stakeholders
- Contribute to innovation process, tool, and decision-criteria improvement
- Support portfolio-level thinking and track innovation learnings and outcomes
- Champion customer-centered innovation practices and mentor project teams and junior contributors
Requirements:
- Bachelor’s degree in Science, Engineering, Design, Business, or a related field, or an equivalent combination of education and relevant experience
- 8+ years of relevant professional experience in innovation, R&D, product development, product management, strategy, customer discovery, or a related technical or commercial role
- Experience leading or supporting customer discovery, voice-of-customer research, stakeholder interviews, observational research, or other needs-finding activities
- Experience applying structured innovation methodologies such as Design Thinking, Jobs to Be Done, BioDesign, Lean Startup, Human-Centered Design, or comparable frameworks
- Experience translating ambiguous customer problems into defined need statements, use cases, success criteria, value propositions, or early business hypotheses
- Experience supporting concept development and de-risking through prototypes, experiments, pilots, technical feasibility assessments, or customer feedback
- Experience facilitating workshops, synthesizing complex information, and influencing cross-functional stakeholders without direct authority
- Experience developing or contributing to business cases considering customer value, strategic fit, technical feasibility, adoption risk, market opportunity, or commercial viability
- Experience working across scientific, technical, regulatory, quality, commercial, operations, or digital/data functions
- Experience working in regulated environments where quality, validation, compliance, or customer workflow requirements influence business or product decisions
- Ability to travel up to 30% based on business and customer needs
- Advanced degree in Science, Engineering, Business, Design, or a related field (preferred)
- Experience in food safety, animal health, diagnostics, life sciences, contract or central laboratories, agriculture, veterinary health, or another regulated technical market (preferred)
- Experience with product development, commercialization, portfolio management, or stage-gate/governance processes (preferred)
- Experience with digital solutions, data-enabled workflows, software-enabled products, automation, LIMS/connectivity, or digital transformation (preferred)
- Experience developing solutions integrating hardware, consumables, software, and data (preferred)
- Experience supporting intellectual property activities, including invention disclosures or freedom-to-operate discussions (preferred)
- Strong customer orientation and curiosity
- Ability to work through ambiguity and structure complex problems
- Strong analytical, critical-thinking, and problem-solving skills
- Ability to translate scientific and technical information into clear business and customer insights
- Strong facilitation, communication, and stakeholder-management skills
- Ability to influence without direct authority
- Strong collaboration skills across technical and non-technical functions
- Ability to balance customer needs, technical feasibility, business value, and risk
- Strong organizational skills and ability to manage multiple priorities simultaneously
Benefits:
- Benefits starting on Day One – Medical, dental, and vision coverage begin on your first day of employment.
- 401(k) with company match
- Paid Time Off (PTO)
- Career Growth Opportunities, including tools, training, and support for career development
- Meaningful Work
- Collaborative Culture emphasizing innovation, respect, teamwork, and continuous improvement
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