Senior Staff Software Engineer
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Job Description
Senior Staff Software Engineer providing technical leadership at Oportun. Responsible for driving architecture, design, and development of scalable software systems.
Responsibilities:
- Provide senior technical leadership across multiple engineering teams, systems, and business domains.
- Drive architecture, design, and implementation of scalable, reliable, secure, and maintainable software systems.
- Lead complex cross-functional technical initiatives from discovery and design through delivery and production operation.
- Partner with Product, Engineering, Data, Risk, Compliance, Operations, Customer Experience, and business stakeholders to align technical solutions with business outcomes.
- Evaluate existing systems and identify opportunities to improve reliability, scalability, performance, maintainability, observability, and developer productivity.
- Design and guide implementation of backend services, APIs, integrations, platform capabilities, and distributed systems.
- Influence technical strategy, roadmap planning, and prioritization across teams.
- Establish and promote engineering best practices for architecture, code quality, testing, CI/CD, monitoring, documentation, and operational excellence.
- Serve as a technical mentor to engineers and technical leads, raising the bar for design quality, execution, and ownership.
- Help teams make sound technical tradeoffs across speed, quality, scalability, reliability, security, and long-term maintainability.
- Support modernization efforts, platform improvements, and integration strategies across legacy and modern systems.
- Use AI-enabled engineering tools, automation, and productivity solutions to improve development workflows, operational efficiency, and team effectiveness.
- Identify practical opportunities where AI-assisted tools or automation can improve customer experience, internal workflows, engineering productivity, or operational outcomes.
- Collaborate on systems that may include customer communications, telephony, contact center workflows, servicing platforms, or enterprise integrations.
- Participate in production support, incident review, root cause analysis, and long-term reliability improvements for critical systems.
Requirements:
- 12+ years of professional software engineering experience.
- Strong experience designing, building, and operating large-scale distributed systems.
- Proven ability to provide technical leadership across multiple teams or complex domains.
- Deep experience with backend services, APIs, data flows, integrations, and cloud-based architectures.
- Proficiency in one or more modern programming languages such as Java, Python, Go, JavaScript/TypeScript, Kotlin, or similar.
- Strong understanding of system design, software architecture, scalability, reliability, observability, and operational excellence.
- Experience with cloud platforms such as AWS, GCP, or Azure.
- Experience with relational and/or NoSQL databases.
- Experience with CI/CD, automated testing, monitoring, logging, alerting, and production operations.
- Demonstrated ability to influence technical direction without relying solely on authority.
- Strong communication skills with the ability to explain complex technical concepts to engineering and non-engineering stakeholders.
- Experience mentoring engineers and helping teams improve technical execution.
- Strong ownership mindset and ability to drive ambiguous, cross-functional initiatives to completion.
Benefits:
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
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