Senior Storage Engineer – L3
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Job Description
Senior Storage Engineer managing Dell storage platforms for IT managed services clients. Leading migrations, replication, incident response, automation, and multi-client infrastructure operations.
Responsibilities:
- Administer and tune Dell PowerFlex, PowerStore, PowerScale, and PowerVault platforms across multiple client environments
- Own configuration baselines, capacity, and platform health
- Diagnose and resolve storage performance issues using IOPS, throughput, latency, queue depth, and controller utilization data
- Manage storage networking, including Fibre Channel zoning, iSCSI or NVMe-oF configuration, multipathing, VLANs, and MTU
- Manage array firmware and OS upgrades, controller and drive replacements, and Dell support cases
- Plan and execute storage migrations and array-based replication with minimal workload disruption
- Serve as technical lead during storage-impacting incidents
- Review capacity, performance, and health reports and address risks proactively
- Automate provisioning, reporting, and health checks using scripting and array APIs
- Write root cause analyses, execute structured change management, and maintain storage documentation
- Provide client status reporting, capacity guidance, and best-practice recommendations
- Mentor junior engineers and collaborate with virtualization, data protection, and network teams
Requirements:
- 12+ years in infrastructure engineering
- At least 3 years focused on VDI or end-user computing platforms, with platform ownership experience
- Fluent in English
- Hands-on ownership of at least one Dell platform at depth: PowerFlex, PowerStore, PowerScale, or PowerVault, including provisioning, upgrades, performance tuning, and support case management
- Working knowledge of block, file, and object storage beneath VMware vSphere and Windows or Linux hosts
- Hands-on storage networking experience across Fibre Channel and IP-based protocols, including iSCSI, NFS, SMB, NVMe over TCP, and multipathing
- Experience planning and executing storage migrations and configuring array-based replication
- Automation ability using AI tooling, scripting such as PowerShell or Python, and array APIs
- Experience writing formal root cause analyses and working within structured change management
- Clear client-facing communication and ability to work independently across multiple client environments
- Prior MSP or other multi-client experience
- Associate's or bachelor's degree in information technology or a related field, or equivalent hands-on experience
- Dell Technologies or comparable enterprise storage certifications preferred
- Experience with PowerProtect Data Domain, Veeam, and Dell VxRail preferred
- Experience with another enterprise array vendor and compliance environments such as PCI DSS, HIPAA, SOC 2, or TPN preferred
Benefits:
- Training and certification on Dell storage platforms
- Mentoring and collaboration with virtualization, data protection, and network teams
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