Senior Strategic Program Lead, GFCO
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Job Description
Senior Strategic Program Lead owning complex AML and financial-crimes compliance programs at Coinbase. Driving automation, regulatory readiness, and cross-functional delivery across global operations.
Responsibilities:
- Own end-to-end program strategy, planning, and execution for complex GFCO compliance program areas
- Develop and drive program charters, roadmaps, and governance frameworks for long-tail, multi-constraint programs
- Lead cross-functional delivery across Compliance Tech, EAA, Operations, WFM, Legal, and Analytics teams
- Drive alignment at the Director+ level
- Translate regulatory obligations, operational gaps, and model performance signals into prioritized program strategies
- Support launch readiness for new products, jurisdictions, and entity expansions
- Identify and resolve program risks and provide trade-off recommendations to GFCO leadership
- Drive WFM-vetted cost savings projections and report confirmed actuals
- Own intake discipline for automation requests, tooling changes, and resource asks
- Author and maintain strategy and decision documents, including P/PSs, RAPIDs, and charters
- Manage feedback loops between automation outputs, QC findings, alert productivity data, and investigator feedback
- Lead Code Yellow-equivalent responses, including major lookback events, regulatory deadline responses, and Sev2 volume surges
Requirements:
- 6+ years of program or project management experience, with 3+ years in financial crimes compliance, AML, BSA/AML operations, or a related regulatory domain
- Ability to independently drive large-scale, multi-stakeholder programs in a regulated environment with minimal guidance
- Deep understanding of AML/CFT program operations, including SAM/TMS, EDD, Screening, and SAR filing workflows
- Experience with the supporting technology landscape, including TMS and CMS
- Experience navigating Known Problem / Unknown Solution environments with many constraints
- Strong strategy and storytelling skills
- Track record of driving operational efficiency and cost savings through automation programs, with rigorous measurement and WFM-validated outcomes
- Proficiency in Asana, Jira, Smartsheet, Looker, Snowflake, and Google Sheets
- Excellent communication and stakeholder management skills; comfortable influencing at Director and VP level
- Bachelor's degree required; Business, Technology, Operations, Finance, Law, or related discipline preferred
- References required (mandatory for L5+ roles)
Benefits:
- Equity eligibility
- Bonus eligibility
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Quarterly in-person working sessions called “surges”
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