Senior Support Specialist
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Job Description
General Ledger Accounting Support Specialist at Aderant providing expert-level support on GL accounting principles. Troubleshooting, training, and collaboration with internal teams for client service.
Responsibilities:
- Provide expert-level support for the Aderant Expert product line, specifically focusing on general ledger accounting functionalities and general accounting principles.
- Assist clients with troubleshooting and resolving issues related to GL accounting within the Aderant Expert system.
- Collaborate with internal teams to ensure timely and effective resolution of client issues.
- Conduct training sessions and create documentation to help clients and internal stakeholders better understand and utilize the Aderant Expert GL features.
- Stay up-to-date with the latest developments and updates in the Aderant Expert product line.
Requirements:
- Bachelor's degree in Accounting, Finance, or a related field.
- Proven experience in general ledger accounting and general accounting principles.
- Excellent problem-solving and analytical skills.
- Strong SQL Server query knowledge required.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
Benefits:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and supportive work environment.
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