Senior Technical Operations Engineer
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Job Description
Senior Technical Operations Engineer leading analytics, tracking, and MarTech implementations for Datahash’s enterprise clients. Designing solutions, troubleshooting integrations, and mentoring technical teams.
Responsibilities:
- Lead complex client onboarding, tracking implementations, audits, and troubleshooting engagements
- Design scalable technical solutions for web tracking, server-side tracking, Conversion APIs, and first-party data integrations
- Own technical delivery for key enterprise clients from requirements gathering and solution design through implementation, validation, launch, and monitoring
- Architect and review implementations using Google Tag Manager, server-side GTM, GA4, APIs, cloud platforms, SQL, and BigQuery
- Lead integrations with Meta, Google Ads, TikTok, Snapchat, Pinterest, and other marketing destinations
- Diagnose issues involving JavaScript, data layers, cookies, browser and server requests, API payloads, authentication, attribution, and event deduplication
- Conduct tracking and attribution audits, identify root causes, and present actionable recommendations to clients
- Act as senior technical point of contact for clients, internal stakeholders, and external technology partners
- Translate business and measurement requirements into implementation plans and technical specifications
- Review team members’ work and ensure compliance with quality and documentation standards
- Mentor junior and mid-level team members through technical guidance, knowledge-sharing sessions, and project support
- Improve implementation frameworks, QA processes, monitoring systems, documentation, and operational workflows
- Support presales and solutioning through discovery calls, technical-feasibility assessments, and proposed architectures
- Collaborate with product and engineering teams on client requirements, integration challenges, and product improvements
- Lead incident investigations and coordinate timely resolution of critical data-delivery issues
Requirements:
- 5+ years of experience in digital analytics, MarTech, AdTech, technical operations, analytics consulting, or a related field
- Advanced hands-on experience with Google Tag Manager and Google Analytics 4
- Strong experience implementing or supporting server-side tracking and server-side GTM
- Strong JavaScript skills for tracking implementation, customization, validation, and troubleshooting
- Experience designing and troubleshooting REST API integrations, JSON payloads, authentication flows, and server-to-server data transmission
- Hands-on experience with Conversion APIs or server-side integrations for major advertising platforms
- Strong working knowledge of SQL, BigQuery, databases, and data-validation techniques
- Experience working with cloud infrastructure such as Google Cloud Platform, AWS, or similar services
- Strong understanding of browser tracking, cookies, first-party data, attribution, event deduplication, data privacy, and consent management
- Demonstrated experience leading complex client-facing technical projects
- Ability to explain technical architecture, risks, and recommendations clearly to both engineering teams and senior business stakeholders
- Experience mentoring team members, reviewing technical work, or leading project delivery
- Strong ownership, prioritization, and stakeholder-management skills
- Preferred: experience with mobile app analytics, Firebase, and mobile measurement partners
- Preferred: experience working with consent management platforms and privacy-conscious measurement solutions
- Preferred: previous experience in a SaaS, analytics consulting, agency, or enterprise MarTech environment
- Preferred: experience contributing to presales discovery, solution design, estimates, or technical proposals
- Preferred: familiarity with monitoring, alerting, logging, and incident-management practices
Benefits:
- Lead technically challenging projects for global enterprise clients
- Work across leading advertising, analytics, cloud, and data platforms
- Influence solution architecture and technical delivery standards
- Mentor and develop a growing Technical Operations team
- Take on significant ownership within a fast-growing MarTech SaaS company
- Build a strong growth path toward technical leadership or delivery leadership
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