Senior UX Designer
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Job Description
Senior UX Designer creating intuitive user experiences for commercial real estate applications. Leverage AI to enhance workflows and collaborate with stakeholders in a remote environment.
Responsibilities:
- Design thoughtful user experiences that make the complexities of broker and brokerage operations easy to navigate and understand
- Help bring new products to market and shape the commercial real estate industry
- Leverage AI-native design and prototyping tools (e.g., Cursor, Figma Make, Claude, Lovable) to go from concept to working prototype in hours rather than weeks — using your design expertise to direct AI and multiply your output, not replace your craft.
- Design and ship agentic AI experiences across our products, defining the patterns brokers will use to work alongside intelligent systems
- Work closely with Product Managers, Developers, Stakeholders, and Customers to craft the ultimate experience — defining product vision and strategy together, and conducting self-managed UX research to discover or validate the impact of what you're building
- Be the voice-of-the-customer within your product focus, and clearly communicate your design decisions to stakeholder to help build user empathy throughout the organization
- Craft useful and usable experiences through diagrams, sketches, wireframes, prototypes, and visual designs that allow stakeholders to see the user journey through new product features & solutions, then handoff to our software developers and validate that the implementation matches your vision
- Help us build and maintain relevant personas for your product(s) and leverage research to review them periodically
- Build confidence for your design vision based on an understanding of the personas and intended outcomes
- Participate in weekly UX meetings to share ideas and exchange feedback
- Mentor a small team of UX and Product Designers — including how they can integrate AI into their own design practice
- Take the work, but not yourself, seriously
Requirements:
- 5+ years of professional experience in UX/UI as a user experience designer or product designer with a strong portfolio of design projects including detailed descriptions of your design process
- A demonstrated track record of using AI-native tools (Claude, Cursor, v0, Figma Make, Lovable, or similar) to prototype, explore, and validate ideas at 5x the speed of traditional workflows — and examples in your portfolio where this changed the outcome
- Have experience designing and shipping agentic AI experiences that solve real customer problems — bringing a point of view on how brokers should interact with intelligent systems, where to surface automation, and how to build trust in AI-driven workflows
- Experience with a SaaS product portfolio and new product introduction
- Strong knowledge of web technologies, platforms, and frameworks (and their constraints) and are passionate about creating complex systems and keeping them well maintained
- Comfortable leading and assisting in user research activities, design sprints, and workshops
- Fluent in Figma and comfortable moving fluidly between sketching ideas on paper, whiteboarding with your team, and crafting them into working prototypes with tools like Claude, Cursor, and Figma Make — you care more about the quality of the thinking than the tool that produced it, and you know UX/UI standards, protocols, and methodologies well enough to take incomplete requirements and produce consistent, usable experiences across responsive web and mobile
- Genuinely enjoys talking to customers — you pick up the phone, join the sales call, sit in on the support ticket review, and treat every conversation as a chance to sharpen your design instincts. Deeply collaborative by default: you'd rather co-create with PMs, engineers, and customers than disappear and return with a finished mockup
- Comfortable embracing uncertainty and challenging the team with new ideas
- Experience working in a startup is a plus, but not required
- Commercial Real Estate experience is a plus, but not required
Benefits:
- Impactful insurance and benefit options, including 2 medical plans to choose from, 100% coverage of employee dental and vision insurance premiums, HSA seed, company-paid STD, LTD, life insurance, and telemedicine, and a wellness benefit of $400/year.
- Policies that support a healthy work/life harmony, including Flexible PTO, 14 paid company holidays, paid parental leave, and give back days
- 401(k) with 4% company match and immediate vesting
- A fully remote work culture with a monthly remote work reimbursement ($600/year) to support our distributed team and an annual, in-person company kickoff
- Challenging problems to solve with a committed and supportive team who are invested in your growth and development
- A wonderfully quirky culture where you’re encouraged to bring your whole self to work
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