Service Coordinator
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Job Description
Remote Service Coordinator coordinating care, service plans, and case documentation for Nursing Home Transition and Diversion Waiver participants in New York City.
Responsibilities:
- Coordinate services and care for NHTD Waiver participants
- Develop, review, and update service plans based on participants’ needs
- Communicate with participants, families, caregivers, and service providers to support continuity of care
- Monitor service delivery, follow up on outstanding needs, and address coordination issues
- Maintain accurate case records and documentation in accordance with program requirements
- Manage a caseload independently while maintaining timely communication and follow-up
Requirements:
- Hands-on NHTD Waiver experience is required
- Previous Service Coordination experience is preferred
- Knowledge of NHTD regulations, service plans, and care coordination
- Strong communication, organizational, and case management skills
- Ability to work independently and manage multiple cases
- A reliable, professional, and compassionate approach
- Russian language proficiency is a plus
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