Site Reliability Engineer
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Job Description
Site Reliability Engineer operating Sporttrade’s regulated sports betting exchange across cloud and datacenter infrastructure. Automating operations, improving observability, and leading incident response for a live marketplace.
Responsibilities:
- Own the daily operation of the exchange trading lifecycle, including market startup and shutdown, enabling and disabling trading, pre- and post-session sanity checks, and capture of settlement, clearing, and trade-reporting artifacts
- Participate in an on-call rotation for a live regulated marketplace
- Lead incident response, drive incidents to resolution, author postmortems, and convert one-off fixes into runbooks and automation
- Operate and improve the observability stack, including dashboards, alert quality, SLOs, and time-to-detection
- Run and maintain hybrid infrastructure across Kubernetes clusters, cloud accounts, and geographically distributed on-premises datacenters
- Automate infrastructure and operational procedures using Ansible, Terraform, and Jenkins pipelines, with secrets managed in HashiCorp Vault
- Support the exchange data platform, including PostgreSQL, Kafka change-data-capture and streaming pipelines, Redis, backup/restore, and disaster recovery
- Support market-maker and partner connectivity, conformance testing, and partner onboarding
- Contribute to process improvement and establish policies and procedures for monitoring, incident management, change control, and exchange operations
Requirements:
- 5+ years of experience in a Site Reliability Engineering, DevOps, production engineering, or technical operations role supporting a 24/7 production system
- Strong Linux fundamentals and scripting ability
- Experience supporting and debugging Java applications in production, including stack traces, thread dumps, JVM memory, garbage collection, logs, and metrics
- Solid working knowledge of TCP/IP networking, including connections, ports, routing, and firewalls
- Hands-on experience operating Kubernetes in production
- Experience managing infrastructure as code with Terraform and Ansible
- Experience with CI/CD pipelines using Jenkins or similar
- Experience with observability tooling such as Datadog, Prometheus, and Grafana, or equivalents
- Track record of being on-call for critical systems
- Working knowledge of SQL and relational databases; PostgreSQL preferred
- Self-starter able to deliver results with minimal guidance
- Comfortable working independently and with a team
- Excellent communication and organizational skills, especially written incident communication and documentation
- Background or interest in trading, capital markets, exchange operations, or sports betting is a plus
- Familiarity with exchange protocols is a plus
- Previous experience in a regulated industry is a plus
- Startup experience preferred but not required
Benefits:
- Medical, Dental, and Vision Benefits: Company pays 100% Employee premium and 50% Spouse & Dependent premiums
- Short- & Long-Term Disability
- Group Term Life and AD&D
- Voluntary Life and AD&D
- 401(k) Plan
- Equity Options
- Flexible time off
- MacBooks issued to all employees
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