Site Reliability Engineer
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Job Description
Site Reliability Engineer ensuring uptime and reliability of production services at Cisco. Evaluating and enhancing scalability, performance, and security properties within production environments.
Responsibilities:
- Evaluate the scalability, resiliency, performance, and security properties in production environments.
- Support the uptime of production services through an On-Call rotation, including monitoring and alerting to meet internal Service Level Objectives (SLOs).
- Ensure reliable incident processes by conducting Disaster Recovery drills.
- Improve reliability through incident management by investigating incidents, implementing remediation strategies, and learning from past incidents.
- Determine reliability and security requirements of components and systems to meet the objectives of the company, customers, and governmental agencies.
- Reduce operational expenses through automation and identify and mitigate failure points.
- Develop new acceleration techniques and analytical tools for early identification of potential issues.
- Ensure a reliable and scalable network, manage network/cloud infrastructure and storage systems, and respond to planned maintenance and outages.
- Plan, design and implement local and wide-area network solutions between multiple platforms and protocols.
Requirements:
- Bachelors + 7 years of related experience, or Masters + 4 years of related experience, or PhD + 1 year of related experience
- Requires solid conceptual and practical knowledge in primary technical job family and knowledge of related technical job families; has worked with a range of technologies
Benefits:
- medical, dental and vision insurance
- 401(k) plan with a Cisco matching contribution
- paid parental leave
- short and long-term disability coverage
- basic life insurance
- 10 paid holidays per full calendar year
- 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday
- paid year-end holiday shutdown
- 4 paid days off for personal wellness
- 16 days of paid vacation time per full calendar year
- 80 hours of sick time off provided on hire date
- up to 80 hours of unused sick time carried forward from one calendar year to the next
- additional paid time away may be requested to deal with critical or emergency issues for family members
- optional 10 paid days per full calendar year to volunteer
- annual bonuses for non-sales roles subject to Cisco’s policies
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