Staff Engineer – RCM
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Job Description
Staff Engineer enhancing systems for eligibility, claims, and billing at Brightside Health. Collaborating with teams to develop solutions that improve patient understanding of coverage and expedite payments.
Responsibilities:
- Identify the highest-leverage problems in eligibility, claims, billing, or payer workflows.
- Connect technical work to patient, operational, and business outcomes.
- Use data to understand where systems are failing and whether your changes worked.
- Build tools that help non-engineering teams move faster and make better decisions.
- Simplify complex workflows without ignoring the realities of healthcare, insurance, and revenue cycle operations.
- Help other engineers make better technical decisions.
- Create clarity where there was ambiguity.
- Ship work that is reliable, observable, and maintainable.
Requirements:
- Significant experience shipping production software, typically gained over 10+ years or through equivalent high-impact experience.
- Strong fluency with Ruby on Rails and modern TypeScript.
- Solid relational database experience, including schema design, query performance, data modeling, and safe migrations.
- Experience integrating with external APIs in production, including retries, idempotency, rate limits, partial failures, observability, and vendor quirks.
- A track record of operating autonomously on ambiguous, cross-functional problems.
- Strong product judgment: you can reason about user needs, operational workflows, edge cases, and tradeoffs.
- Strong data instincts: you can use metrics, logs, database queries, dashboards, and product analytics to understand what is happening and whether a change helped.
- Demonstrated ability to raise the bar of a team through code review, design review, mentorship, technical writing, or pattern-setting.
- Excellent written communication, including design docs, RFCs, incident write-ups, rollout plans, and clear decision records.
- Comfort working in regulated or high-trust systems where correctness, privacy, and auditability matter.
Benefits:
- A competitive salary
- Stock options so you have equity
- Fully paid for comprehensive health care (medical, dental, vision)
- Pet Insurance
- Life Insurance & Short / Long Term Disability
- 401k Plan
- Unlimited PTO and sick leave
- Parental Leave
- Work remotely and whatever schedule works best for you
- Additional memberships and perks
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