SVP, Sales – Americas
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Job Description
SVP leading Americas sales for New Relic’s intelligent observability platform. Driving SaaS revenue, enterprise adoption, strategic partnerships, and high-performing regional teams.
Responsibilities:
- Lead all facets of the sales organization across the US, Canada, and Latin America
- Craft and implement a North America sales strategy aligned with New Relic’s brand and revenue objectives
- Establish and maintain executive relationships with strategic accounts, including CIOs, CTOs, and other CXOs
- Drive new opportunities, customer growth, and increased consumption among existing customers
- Develop and lead cross-functional strategies to optimize revenue, consumption, and adoption
- Drive forecast accuracy
- Recruit, mentor, and develop a high-performing leadership team
- Coach VP leaders and frontline managers
- Improve scalability, efficiency, and effectiveness across the sales team
- Implement consistent MEDDPPIC and CoM methodologies
- Report directly to the Chief Revenue Officer
- Build strategic partnerships with top-tier customers and cultivate a culture of excellence and empowerment
Requirements:
- 15+ years of experience as a sales leader building, coaching, and leading diverse, high-performing sales teams
- Extensive experience within enterprise software, B2B SaaS, cloud, or observability
- Experience leading multi-country teams within the Americas
- Proven track record of sequencing expansion across distinct regions
- Understanding of localized compliance, buying cultures, and language dependencies
- Proven ability to scale complex sales organizations and drive organizational transformation
- Ability to meet or exceed high-growth revenue targets
- Exceptional communication skills
- Proficiency in developing sales forecasting mechanisms
- High integrity, accountability, and results-driven focus
- Ability to build trusted relationships and negotiate mutually beneficial solutions
- Strong business acumen and executive presence
- Bachelor's degree in Business, Sales, Marketing, or a related discipline, or equivalent experience
- Visa sponsorship is not available
- Must complete employment eligibility verification
- Criminal background check required
- May be required to pass an export compliance assessment
- Bonus: Direct observability industry experience
- Bonus: Experience driving a high-velocity inside sales team in mid-market strategy
- Bonus: MBA
Benefits:
- Healthcare, dental, and vision benefits
- Parental leave and planning
- Mental health benefits
- 401(k) plan and match
- Flex time-off
- 11 paid holidays
- Volunteer time off
- Other competitive benefits
- Flexible workforce model, including fully office-based, fully remote, or hybrid workplaces
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