Systems Engineer
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Job Description
Systems Engineer supporting Fortinet’s cybersecurity sales organization through technical presales, demos, and proposals. Designing security solutions and resolving enterprise customer issues across the sales lifecycle.
Responsibilities:
- Support the sales organization in technical matters across pre-sales, sales calls, and post-sales
- Assist in qualifying sales leads from a technical standpoint
- Carry out presales functions including proposals, demos, and presentations
- Lead technical aspects of customer sales cycles from initial RFIs through RFPs and RFQs when required
- Prepare tender documents, proposals, RFPs, RFIs, and POC demos
- Serve as the main technical resource on sales calls and educate customers on features, specifications, functionality, and integration
- Assess customer requirements, environments, and challenges
- Propose and provide security solution designs and implementation solutions to clients
- Act as lead technical contact for identified accounts after the sale
- Work with technical support and engineering teams to answer, escalate, and resolve customer technical issues
Requirements:
- Field sales experience
- Experience in technical/pre-sales support as a sales or systems engineer
- Experience administering LAN/WAN/Internet services
- Experience handling mid-sized and large enterprise accounts
- Experience with lab setup and proof-of-concept (POC)
- Solid understanding of security solutions implemented in cloud environments such as AWS, Azure, Alibaba, and Google Cloud
- Knowledge of SaaS solutions, orchestration, or multi-vendor integrated deployment
- Experience with cybersecurity frameworks including NIST, MITRE ATT&CK, OWASP, and Cyber Kill Chain
- Exceptional skills in networking and security solutions, including Routing, Switching, VPN, Firewall, SD-WAN, Sandboxing, UEBA, application security, SASE, ZTNA, and EDR
- Solid understanding of RADIUS, PKI, IKE, certificates, L2TP, IPsec, firewall, 802.1Q, MD5, SSH, SSL, SHA1, DES, and 3DES
- Experience with encryption and authentication technologies
- Exceptional presentation skills
- Bachelor's degree
Benefits:
- Reasonable accommodations for qualified individuals with disabilities
- Equal opportunity employer
- Diversity and non-discrimination commitment
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