Tax Specialist
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Job Description
Tax Specialist processing payroll and sales tax filings for Back Office, a unified restaurant accounting and payroll software solution. Resolving notices, ensuring compliance, and improving tax operations through automation.
Responsibilities:
- Process payroll and sales-related business tax filings across applicable federal, state, and local jurisdictions
- Prepare and process original, amended, and delinquent tax returns and associated payments
- Research tax notices and liaise with tax agencies for clarification and resolution
- Investigate tax discrepancies, identify root causes, and implement corrective actions
- Process amended returns, payment corrections, account reconciliations, and agency adjustments
- Document findings, resolutions, and preventative actions
- Research federal, state, and local payroll and sales tax laws to ensure compliance
- Recommend updates to internal procedures
- Participate in tax operations automation and new technology initiatives
- Support continuous improvement through documentation, testing, and process refinement
- Deliver timely, professional, and accurate customer communications
- Collaborate with internal departments to resolve client and operational issues
Requirements:
- Strong problem-solving skills and ability to identify and resolve issues efficiently while ensuring compliance and accuracy
- Effective verbal and written communication with clients, agencies, and internal stakeholders
- Proficiency with payroll systems, tax software, reporting tools, and Microsoft Office applications
- Ability to manage time, prioritize tasks, self-start projects, and meet deadlines independently
- Excellent organizational skills and ability to manage multiple priorities
- Ability to work independently within a collaborative team environment
- In-depth knowledge of state employment tax, sales tax, and federal/state tax laws
- Demonstrated experience processing federal, state, and local payroll tax filings and payments across multiple jurisdictions
- Experience in a fast-paced, deadline-driven environment with a high degree of accuracy
- Strong customer service experience with clients, government agencies, and internal stakeholders
- Minimum 3 years of experience in payroll tax, sales tax, or a related tax compliance role
- Work sponsorship is unavailable for this role
Benefits:
- Remote work arrangement
- Equal opportunity and commitment to a diverse, inclusive, and authentic workplace
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