Tech I – Prior Authorization Operations

Posted 40ds ago

Employment Information

Education
Salary
Experience
Job Type

Report this job

Job expired or something wrong with this job?

Job Description

Tech I handling inbound calls related to prior authorizations for a health services company. Responsibilities include documentation, escalation, and customer service interactions.

Responsibilities:

  • Takes in-bound calls from providers, pharmacies, members, etc.
  • Provides professional and courteous phone assistance to all callers through the criteria-based prior authorization process.
  • Maintains complete, timely, and accurate documentation of reviews.
  • Transfers all clinical questions, escalations, and judgment calls to the pharmacist team.
  • Assists with duties such as outbound calls, reviewing and processing Prior Auths received via fax and ePA, monitoring inquiries via department mailboxes.

Requirements:

  • 1 years of prior work experience
  • Associates Degree or Bachelors Degree preferred
  • High School Diploma or equivalent GED

Benefits:

  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost wellness screenings
  • Tobacco cessation and weight management programs
  • Confidential counseling
  • Financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Retiree medical access

CVS Health

Hospitals and Health Care

Bringing our heart to every moment of your health.

Healthcare InsuranceRetailWellness
View all jobs at CVS Health

Report this job

Job expired or something wrong with this job?