Technical Enablement Lead
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Job Description
Technical and Agentic Enablement Lead at LaunchDarkly, overseeing training and AI-driven solutions. Driving technical proficiency and program management in a remote work environment.
Responsibilities:
- Own the design and execution of technical enablement for Solutions Engineering, including onboarding, product launches, competitive positioning, and skills development
- Deliver high-impact live, virtual and on-demand training, certifications, and workshops
- Define competency frameworks and partner with leadership on team development
- Expand technical fluency across the broader GTM organization where relevant
- Measure and improve readiness through clear performance metrics
- Design and deploy AI workflows and agents that support technical sellers in their daily workflows (e.g., discovery prep, demo support, objection handling, knowledge retrieval)
- Systematically automate repeatable enablement activities to improve scale and consistency
- Collaborate with GTM, Product, PMM, RevOps, and Field Operations to align enablement with business priorities
- Manage programs end-to-end, from scoping through execution and iteration
Requirements:
- 8+ years in a SaaS technical GTM role (e.g., Solutions Engineering, Solutions Architecture, Technical Sales, or Enablement)
- Experience delivering technical training and enablement programs for field teams
- Hands-on experience building AI-driven tools, agents, or automations with real-world usage
- Strong technical fluency, including the ability to read and debug code
- Experience with modern AI tooling (e.g., Relevance AI, Claude, LangChain)
- Deep understanding of the technical sales lifecycle and field engagement models
- Familiarity with value-based selling methodologies (e.g., MEDDPICC, Force Management)
- Experience with common GTM tools (e.g., Salesforce, Gong, Highspot, Outreach)
- Strong program management and execution skills
Benefits:
- Restricted Stock Units (RSUs)
- Health insurance
- Vision and dental insurance
- Mental health benefits
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