Technical Operations Engineer
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Job Description
Technical Operations Engineer implementing and auditing MarTech tracking for Datahash’s enterprise clients. Troubleshooting analytics, advertising, API, and server-side integrations.
Responsibilities:
- Manage the technical onboarding and implementation of new clients
- Implement and configure web and server-side tracking using Google Tag Manager and server-side Google Tag Manager
- Set up and troubleshoot GA4, advertising pixels, Conversion APIs, and other marketing data integrations
- Conduct detailed tracking and attribution audits to identify implementation gaps, data discrepancies, and opportunities for improvement
- Work with JavaScript, APIs, JSON payloads, Postman, SQL, BigQuery, and cloud-based infrastructure
- Use browser developer tools and network logs to debug website events, API requests, data-layer implementations, and integration issues
- Coordinate directly with clients and their technical teams to gather requirements, explain findings, and drive implementations to completion
- Monitor live integrations, investigate data-delivery failures, and resolve incidents within agreed timelines
- Prepare implementation plans, audit reports, technical documentation, handover documents, and troubleshooting guides
- Collaborate with internal product, engineering, customer success, and delivery teams
- Contribute to improving internal processes, implementation standards, and documentation
Requirements:
- 2+ years of experience in digital analytics, MarTech, AdTech, technical operations, tracking implementation, or a related field
- Hands-on experience with Google Tag Manager and Google Analytics 4
- Practical knowledge of JavaScript, browser developer tools, data layers, cookies, and web tracking concepts
- Experience working with REST APIs, JSON payloads, API authentication, and tools such as Postman
- Experience with advertising pixels or Conversion APIs for platforms such as Meta, Google Ads, TikTok, Snapchat, Pinterest, or similar platforms
- Working knowledge of server-side tracking, server-side GTM, and cloud infrastructure
- Experience using SQL, BigQuery, or similar databases for data validation and troubleshooting
- Strong problem-solving skills and attention to detail
- Ability to communicate technical concepts clearly to both technical and non-technical stakeholders
- Ability to manage multiple client implementations and priorities simultaneously
- Experience with consent management, privacy regulations, and consent-aware tracking
- Experience with mobile app analytics, Firebase, or mobile measurement partners
- Familiarity with AWS, Google Cloud Platform, or other cloud services
- Previous experience working in a SaaS, agency, analytics consulting, or client-facing environment
Benefits:
- Work with global enterprise clients on meaningful MarTech challenges
- Gain hands-on exposure to leading analytics and advertising platforms
- Take ownership of implementations from discovery through launch and monitoring
- Learn within a collaborative and technically strong team
- Grow rapidly within a fast-moving SaaS organization
- Opportunities for rapid professional growth
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