Technical Solution Consultant
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Technical Solution Consultant translating customer needs into technical SaaS implementation plans for Rallyware’s distributed-workforce platform. Coordinating Product, Engineering, QA, and Customer Success teams through delivery.
Responsibilities:
- Develop a deep understanding of Rallyware’s platform and become a subject matter expert on its capabilities, configuration, and technical implementation
- Partner with Customer Success and customers to understand business processes, technical environments, technology ecosystems, data and database structures, authentication and authorization flows, integrations, and technical dependencies
- Consult with customers throughout implementation and recommend technical solutions addressing business requirements
- Provide ongoing guidance and support to customers’ technical teams
- Participate in defining business requirements and translate them into technical requirements and specifications
- Develop technical specification documentation jointly with customers and Customer Success Managers
- Collaborate with Product, Engineering, QA, and other technical teams to evaluate solutions, validate feasibility, obtain estimates, identify dependencies, and assess risks
- Develop high-level technical implementation plans and present approaches, dependencies, timelines, and risks
- Build and maintain detailed implementation project plans with phases, milestones, dependencies, deliverables, and timelines
- Create and maintain JIRA epics and tickets based on approved plans and specifications
- Coordinate cross-functional teams to track progress, manage dependencies, escalate risks, and ensure timely delivery
- Communicate project status, risks, dependencies, scope changes, and timeline impacts to stakeholders
- Facilitate alignment between technical and business stakeholders throughout implementation
Requirements:
- 1–2+ years of experience in technical project management within a SaaS environment
- B2B and Enterprise SaaS experience is strongly preferred
- Excellent written and spoken English, with the ability to communicate effectively with both technical and non-technical audiences
- Strong combination of technical understanding and business acumen
- Experience translating business needs into actionable technical requirements
- Experience working with software development, Product, Engineering, QA, Customer Success, and other cross-functional teams
- Ability to understand and discuss APIs, integrations, data structures, authentication and authorization, and system dependencies
- Strong project planning and organizational skills, including managing timelines, milestones, dependencies, risks, and competing priorities
- Strong attention to detail and a high degree of ownership and accountability
- Excellent interpersonal and stakeholder-management skills
- Comfortable operating in an environment with ambiguity, changing requirements, and evolving priorities
- Excellent time-management skills and experience working with distributed and remote teams
- Proactive, results-oriented mindset with the ability to think strategically while remaining hands-on with execution
- Ability to explain complex technical concepts clearly and in non-technical terms
- Strong collaboration and negotiation skills
- Experience with project management and issue-tracking tools such as JIRA
- Upper-Intermediate English level or higher
Benefits:
- Excellent compensation package
- Flexible hours
- 100% remote position
- 18 working days of annual paid vacation
- Paid sick leaves
- Learning and development program
- Accounting and legal support
- People-oriented management without bureaucracy
- Friendly and engaging professional team
Similar Jobs
Senior Techno-Functional Consultant
Senior techno-functional consultant designing Business Central solutions for Malaysian clients. Leading workshops, integrations, solution architecture, and customer engagements.
QMS Consultant
Consultor ETQ Reliance QMS suportando usuários, workflows e testes. Administrando a plataforma de gestão da qualidade para atender necessidades do negócio.
SuccessFactors Consultant – Time and Attendance
Senior SAP SuccessFactors consultant implementing Employee Central Time and Time and Attendance systems. Configuring integrations, leading testing, training clients, and supporting deployments.
Facilities Consultant – Electrical/Mechanical
Facilities consultant assessing mechanical and electrical systems for Gordian, an international provider of building cost data, software, and services. Supporting condition assessments, lifecycle analysis, and capital planning.
Consultant – Mapping of Malaria-Related Innovators
Consultant mapping U.S. organizations and individuals developing malaria-control and elimination tools. Researching innovators, securing consent, and preparing verified data for MNM's interactive map.
Program Controls Consultant
Program Controls Consultant optimizing KPI frameworks, dashboards, and reporting for Turner & Townsend’s global data center construction projects. Supporting training, analysis, and executive recommendations for a high-profile technology client.
Mid-Level Telecom Consultant
Consultor de Telecom gerenciando redes corporativas, firewalls e wireless para lojas varejistas. Atuando em projetos de expansão, reformas, instalações e continuidade dos serviços.
Consultor/a RRHH
HR Consultant assessing operational talent, evaluating performance, and identifying training needs. Supporting career mobility and redeployment for short- and long-term assignments at Randstad Spain.
Labour Law Support Consultant
Labour-law support consultant supporting clients and consultants for Labournet, a South African payroll, HR, and compliance solutions provider. Coordinating training, appointments, and client relationships.
Care Management Consultant
Tailored Care Management Consultant monitoring provider compliance and performance for North Carolina’s behavioral health MCO. Providing technical assistance, corrective actions, and quality improvement strategies.
Informatica Consultant
Informatica Consultant delivering data integration and governance solutions for Talan’s international consulting clients. Designing scalable cloud and on-premises architectures with Informatica technologies.
Informatica Consultant
Informatica Consultant designing data integration solutions for Talan’s technology transformation clients. Analyzing requirements, data governance, and Informatica platforms across Agile projects.
Informatica Consultant
Informatica Consultant delivering data integration and governance solutions for Talan’s international consulting clients. Designing scalable cloud and on-premises data architectures and translating business requirements into KPIs.
SD/OTC Consultant
Consultor SAP SD/OTC implementando e suportando soluções em nuvem. Atuação remota em projetos internacionais para empresas que redesenham negócios com inovação sustentável.
Telecom Consultant
Consultor de Telecom gerenciando infraestrutura de redes corporativas remotas. Atuando com Meraki, Fortinet, Aruba, Cisco, firewalls, wireless e troubleshooting de nível 2/3.
Workday Extend Consultant
Workday Extend Consultant designing Workday applications, automation, and integrations for an IT consulting company. Supporting deployments, troubleshooting, and business-focused Workday solutions.
Principal Consultant, Decision Support Advisory Services
Principal Consultant guiding health systems through StrataJazz decision-support implementation and adoption. Leading analytics solutions, customer engagements, team mentoring, and advisory-services growth.
Clinical Consultant I
Clinical Consultant supporting Cotiviti’s healthcare clients with Coding Validation, claims policy review, and quality testing. Advising teams throughout implementations, go-live, appeals, and operations.
Consultant Psychiatrist
Consultant Psychiatrist assessing and managing chronic pain patients for Montu UK, a digital medical cannabis clinic. Making prescribing decisions and shaping evidence-based CBMP care.
Consultant, Pain Management
Pain Management Consultant assessing chronic-pain patients for cannabis-based medicines at Montu UK. Making prescribing decisions and managing care remotely within a multidisciplinary clinical team.