Technical Staff Member
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Job Description
Member of Technical Staff building AI agents and full-stack healthcare operations software at 3Y Health. Owning features from ambiguous problems through production deployment and monitoring.
Responsibilities:
- Design and build AI agents and automated workflows for clinic operations, including insurance benefits verification, prior authorizations, patient intake, claims and clinical documentation
- Build web and mobile features for clinicians, patients, families and internal operations teams
- Take ambiguous problems from 0 to 1 by defining problems with operators and clinicians, writing specifications and shipping first versions
- Design services, data models and APIs and manage infrastructure as code
- Own services in production, including deployments, monitoring and incident response
- Write evaluations for model-facing features and track workflow metrics
- Handle protected health information safely using least-privilege access, no PHI in logs and auditable changes
- Build and maintain skills, plugins, MCP integrations and review bots used with Claude Code and Codex
Requirements:
- 3+ years of experience building and shipping production software
- Track record of owning products or features end to end, from an unclear problem to a system people depend on
- Strong full-stack skills in Python and TypeScript, with experience across frontend, backend, databases and cloud infrastructure
- Comfort working in a large, established codebase
- Hands-on experience building with LLMs, including tool use, agent orchestration, structured outputs, retrieval and evals (LangGraph, an agents SDK or similar)
- Daily use of AI coding agents such as Claude Code, Codex or Cursor, including setting them up for a codebase, running tasks in parallel and reviewing their output
- Good product sense and ability to make UI decisions without a dedicated designer, using a component library
- High agency and ability to unblock yourself, find context and ask questions
- Clear written communication
- Nice to have: healthcare or regulated-industry experience, Temporal or another durable workflow engine, React Native, production LLM evaluations or safety checks, agent harness/MCP server/plugin development, open-source work, side projects or internal tools used by others
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