Traveller Support Agent, Bilingual French – English Speaker
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Traveller Support Agent assisting international clientele in travel-related inquiries and ensuring high-quality service throughout their journeys. Seeking a fluent French & English speaker with a passion for travel.
Responsibilities:
- Support travellers in real time
- Manage requests and unexpected situations
- Ensure excellent service throughout their journey
Requirements:
- 3+ years in customer support or hospitality in the travel industry
- Fluent French & English required. Additional languages are a plus
- Passion for travel and global destinations
- Empathy, adaptability, and strong communication skills
- Comfortable multitasking in a fast-paced environment
- Autonomous, organized, and quick to learn
- Flexible working hours
Benefits:
- Fully remote position
- Independent Contractor agreement
- International and dynamic environment
Similar Jobs
Player Support Specialist, Tier 2 Agent
Player Support Specialist resolving complex player queries and escalations for TransPerfect’s global gaming support operations. Supporting Tier 1 agents, stakeholders, reporting, and process improvement.
Player Support Specialist – Tier 2 Agent
Tier 2 Player Support Specialist resolving escalations, account issues, bugs, and purchase queries for global video game communities. Supporting Tier 1 agents and improving gaming support operations.
Case Management Support Specialist – Early Intervention
Remote Case Management Support Specialist supporting Early Intervention case intake, authorizations, documentation, and billing coordination. Maintaining accurate, confidential records for healthcare providers and families.
Player Support Specialist, Tier 2 Agent
Player support specialist resolving escalated player issues for TransPerfect’s global gaming projects. Providing troubleshooting, specialist guidance, reporting, and case ownership across international communities.
Customer Experience Analyst III
Customer Experience Analyst III criando agentes de IA e automações para o ecossistema brasileiro de pagamentos digitais da RecargaPay. Otimizando autosserviço, atendimento humano e processos multicanal.
Customer Experience Manager
Customer Experience Manager supporting restaurant clients using Lavu’s cloud POS platform. Managing adoption, training, QBRs, escalations, and account growth across the Philippines.
Claims Support Specialist
Claims Support Specialist supporting Reserv’s AI-driven claims technology through customer outreach, data integrity, compliance, and reporting. Managing claims administration and high-volume records for U.S. operations.
Claims Customer Experience Team Lead
Claims Customer Experience Team Lead mentoring claims teams and streamlining customer support. Reserv uses AI and automation to improve insurance claims operations.
Claims Customer Experience Specialist
Customer Experience Specialist supporting customers through multi-line insurance claims at Reserv, an AI-powered insurtech. Handling inquiries, documentation, disputes, and claim resolutions remotely.
Customer Support Representative
Customer Support Representative supporting contractors on Veriforce’s compliance and risk-management SaaS platform. Resolving technical, product, and compliance inquiries through phone, email, and chat.
Business Support Specialist
Business Support Specialist supporting C.A. Carlin’s grocery sales operations. Managing customer forms, Albertsons systems, sales materials, and reporting for CPG retail programs.
Customer Experience Operations Specialist
Customer Experience Operations Specialist improving onboarding, adoption, and retention for Osano’s data privacy platform. Analyzing customer behavior and building scalable self-service programs.
CPC Processor I, Customer Support
CPC Processor I handling release-of-information calls and inquiries for Datavant, a healthcare data collaboration platform. Documenting resolutions while meeting customer service, productivity, and quality standards.
SME Computer User Support Specialist
SME Computer User Support Specialist providing advanced GIS and enterprise application support for Mano Lani LLC. Troubleshooting systems, coordinating technical activities, and mentoring support personnel.
Customer Service Specialist
Remote UK customer service specialist managing vulnerable-customer caseloads for Teleperformance. Conducting evidence-based interviews, assessments, and case reviews to support vulnerable claimants.
Player Support Agent, German Speaker
Remote German-speaking Player Support Agent assisting gamers across live gaming projects. Handling tickets, investigating issues, documenting bugs, and escalating complex player-support cases.
Customer Service Specialist
Customer Service Specialist managing vulnerable-customer caseloads for Teleperformance UK. Conducting evidence-based interviews, assessments, and case management from home.
Registered Financial Customer Service Professional
Registered financial customer service professional answering retirement-plan inquiries for Empower, a financial services company. Processing transactions and guiding participants through account and loan services.
Bilingual Financial Customer Service Representative
Bilingual representative supporting U.S. retirement-plan customers at Empower. Handling account changes, loans, withdrawals and plan inquiries in a remote call center.
People Support Specialist
People Support Specialist supporting HR, payroll, data and compliance operations at One New Zealand, a telecommunications company. Improving employee experience through accurate, customer-focused People services.