Truss Software Consultant
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Job Description
Software Consultant assisting customers in Texas with Alpine software for business performance improvements. Responsibilities include demos, technical assistance, and relationship management.
Responsibilities:
- Partner with customers within territory to help them get the most out of Alpine software and improve their business operations.
- Maintain existing customers and support new business opportunities by providing demonstrations and technical assistance to end users.
- Partner with sales in new account acquisitions.
- Evaluate plant operations of prospects to determine how they may utilize Alpine software to increase productivity and reduce paperwork.
- Manage technical project of initial installation, business rule files, and software training through the transition of support to the Help Desk team.
- Act as Software Expert in the designated territory for escalated and higher level requests.
- Introduce customers to new software features.
- Partner with territory salesperson on customer priorities.
- Build rapport and develop lasting relationships with customers’ staff.
- Work cross-functionally with software development on territory market needs.
- Other duties as assigned.
Requirements:
- Bachelor's degree in Business, Engineering, Computer Science, Architecture, or Construction Management preferred
- 3 years of experience in construction technology preferred
- 3 years of experience with technical implementation of software preferred
- Experience in the truss industry preferred
- Experience interacting with customers in a service or support capacity
- Strong organizational skills
- Excellent verbal and written communication skills with the ability to effectively present information to internal and external stakeholders
- Proven experience as a highly motivated, independent, results-driven, self-starter
- Ability to travel regionally up to 80%
- Valid driver's license and good driving record
Benefits:
- Comprehensive benefits package designed to help employees care for themselves, their families, and their futures.
- Path for advancement
- Competitive salary
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