Utilization Review Coordinator

Posted 1ds ago

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Job Description

Utilization Review Coordinator evaluating medical necessity and authorizations for Bradford Health Services’ addiction treatment programs. Coordinating with providers, insurers, and case managers to support compliant patient care.

Responsibilities:

  • Review and analyze medical records, treatment plans, and clinical documentation to assess the necessity and appropriateness of healthcare services
  • Coordinate with healthcare providers, insurance representatives, and case managers to obtain additional information and clarify treatment details
  • Make decisions regarding authorization, continuation, modification, or denial of services based on clinical guidelines and regulatory requirements
  • Maintain accurate and detailed records of utilization review activities, decisions, and communications in compliance with organizational policies and legal standards
  • Stay current with evolving healthcare regulations, payer policies, and clinical best practices
  • Facilitate timely approvals and optimize patient outcomes
  • Help control healthcare costs while maintaining high-quality patient care

Requirements:

  • Bachelor’s degree in a healthcare or related field
  • At least 2 years of experience in utilization review, case management, or clinical healthcare roles
  • Strong knowledge of medical terminology, clinical procedures, and healthcare regulations
  • Familiarity with insurance authorization processes and healthcare reimbursement models
  • Excellent analytical, communication, and organizational skills
  • Experience with electronic health records (EHR) systems and utilization management software preferred
  • Certification in Utilization Review (e.g., Certified Professional in Utilization Review or Certified Case Manager) preferred
  • Prior experience working with managed care organizations or insurance companies preferred
  • Advanced knowledge of Medicare, Medicaid, and other payer-specific guidelines preferred
  • Monday–Friday availability, 8:00 AM–5:00 PM

Benefits:

  • Medical Coverage – Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits
  • Expanded Coverage – Options for domestic partners and a wider network of in-network providers
  • Mental Health Support – Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching
  • Voluntary Coverages – Pet insurance, home and auto insurance, family legal services, and more
  • Student Loan Repayment – Available for nurses and therapists
  • Retirement Benefits – 401(k) plan through Voya
  • Generous PTO – A robust paid time off policy
  • Voluntary Benefits for Part-Time Employees – Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week
  • Great Place to Work® Certification and supportive workplace culture