UX Designer
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Job Description
UX Designer creating web and mobile experiences for Talkspace, the leading online therapy company. Designing features, growth funnels, and user-centered healthcare products.
Responsibilities:
- Design end-to-end user experiences across web, iOS, and Android, from early concepts and user flows through wireframes, prototypes, and production-ready design files
- Partner with Product Managers and Engineering to scope, design, and ship new features, funnels, and improvements to customer-facing product lines
- Design and support conversion and growth experiments, including onboarding, sign-up, and checkout flows
- Design features that drive engagement and retention and reduce churn
- Create wireframes, interactive prototypes, and high-fidelity mockups in Figma
- Maintain organized, up-to-date design files and documentation
- Contribute to and help evolve Talkspace's design system
- Support and help execute user research and usability testing
- Apply accessibility and platform-specific best practices across iOS, Android, and Web
- Incorporate motion, audio, and animation where they improve the user experience
- Present design rationale and recommendations to cross-functional stakeholders
- Collaborate with Product, Engineering, Marketing, Data/Analytics, and Brand
- Stay current on UX, interaction design, and visual design trends
Requirements:
- 4+ years of experience as a UX Designer creating digital-first products (iOS, Android, and web), ideally in mass-market digital consumer products/apps, subscription-based, or e-commerce
- Experience designing conversion and growth experiments and consumer-focused features that drive engagement, retention, and reduce churn
- Experience supporting or executing user research and usability testing, and translating findings into actionable design decisions
- Solid understanding of iOS, Android, and Web standard UX/UI practices
- Strong proficiency in Figma
- Sketch experience is a plus
- Prior experience with digital healthcare/behavioral health is a plus
Benefits:
- Comprehensive Medical, Dental and Vision plans
- Pre-tax benefits: HSA/ FSA
- 401k Retirement Savings Program with matching up to 4%
- Voluntary benefits including disability, basic life or pet insurance, etc.
- Monthly Wellness Stipend to promote mental and physical self-care
- Flexible PTO and Remote First Environment
- Regular team events, including Wellness Workshops and Team Building Events
- Free access to Talkspace products for you and one household member, as well as access to a friends and family discount!
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