UX Designer
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Job Description
UX Designer building prototypes and front-end code for EnergyCAP's energy management software. Conducting user research and collaborating with product teams to refine design solutions.
Responsibilities:
- Conduct customer and internal user research - interviews, surveys, usability testing - and synthesize findings into a clear understanding of user needs, motivations, and friction points that directly inform product direction
- Validate that the product is delivering the outcomes customers actually want and carry that evidence into product decisions alongside Technical Product Managers and engineers
- Build functioning prototypes in code rather than static mockups, so that ideas can be tested in something close to the real experience - using AI-assisted development tools such as Claude Code to move from insight to a testable build quickly
- Produce functioning front-end code where it is the right path to a working result, with a clear handoff point where your output is reviewed by engineering before it reaches production
- Define interaction patterns, hierarchy, and visual design directly in the medium customers will use, and iterate based on what testing reveals - holding the standard for accessibility and quality throughout
- Collaborate with Technical Product Managers and engineers to align prototypes and builds with technical constraints, product goals, and business outcomes
- Contribute to key AI-powered product initiatives, including Bill Capture tooling that extracts and processes utility data, and the Watts AI agent experience.
Requirements:
- 3+ years of UX design experience, with a portfolio that demonstrates both strong visual craft and a research-informed design process
- Hands-on comfort building in code, including front-end work, and demonstrates fluency with AI-assisted development tools for rapid prototyping and refinement
- Sound judgment about what to build and what to leave out
- Working knowledge of accessibility standards and an eye for the difference between a prototype that merely functions and one that is sound enough to build on
- Experience working within complex, data-heavy product environments - fintech, energy, enterprise SaaS, or CRM experience is strongly preferred
- Outgoing and proactive: you ask questions early, surface issues quickly, and build trust across engineering, product, and business teams
- A healthy skeptic who challenges assumptions with evidence, balances assertiveness with flexibility, and holds a point of view without losing sight of user needs
- Genuinely empathetic - you care about the people you're designing for and bring that care into every research conversation and design decision
- Energized by fast pace and change; comfortable operating without a complete playbook and motivated by ambiguity
- Bachelor's degree preferred, ideally in design, HCI, or a related field; equivalent experience accepted
- A design portfolio is required.
Benefits:
- 100% company-paid Health, Dental & Vision coverage for you, plus competitive cost-sharing for your family
- Company-paid Life & LTD Insurance for peace of mind
- Adoption Grants and paid leave to support your growing family
- Wellness program offerings designed to strengthen your physical and mental health and overall well-being
- 401(k) with a 3% company match—helping you plan confidently for the future
- Monthly Connectivity Stipend so you can work seamlessly from anywhere
- Emergenetics Development Program to help you understand and leverage your strengths
- Tuition Assistance to fuel your continued learning and career growth
- Flexible Time Off so you can recharge and enjoy life outside of work
- A remote-first workplace that offers balance and flexibility, with the option to connect in-person at our offices
- Charitable contributions & matched giving to amplify your impact
- Paid community service hours—because giving back matters
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