Vertical Operations Manager – West
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Vertical Operations Manager overseeing delivery, installation, and field service operations for UVeye's AI-powered vehicle inspection systems. Managing teams, vendors, SLAs, costs, and deployment performance across automotive verticals.
Responsibilities:
- Ensure successful execution of delivery, installation, and lifecycle service activities within assigned verticals
- Deliver installations on time, maintain SLA compliance, scale delivery capacity, and achieve target costs
- Oversee planning, resource allocation, safety compliance, and quality for installations and maintenance activities
- Ensure Rental/Dealership installations are completed within 2 days and Fleet installations within 4 days
- Ensure maintenance support visits have a clear scope of work and are completed on time using a first-time-right approach
- Act as the operational counterpart to Sales and Implementation teams
- Confirm feasibility of sales commitments, identify risks, and translate commitments into executable operational plans
- Manage Field Service Engineers and Service Operations Coordinators
- Achieve 80% utilization, ensure technical readiness, and develop productive capacity planning
- Manage installation partners and contractors and monitor vendor cost, quality, and execution
- Achieve operational metrics including on-time delivery, first-time fix rates, and target cost per install
- Implement proactive corrective actions
- Travel to on-site locations based on business flow
Requirements:
- 5+ years of experience leading field operations, service delivery, or technical operations teams
- Experience managing distributed Field Service Engineers (FSEs) or technical field teams
- Experience in the automotive, fleet, rental, dealership, or a similar operational environment
- Proven ability to lead cross-functional initiatives across Sales, Customer Success, Implementation, and Operations
- Experience with capacity planning, resource allocation, and operational forecasting
- Strong understanding of SLAs, KPIs, and operational performance metrics
- Experience managing high-volume deployment, installation, or field service projects
- Experience managing third-party vendors, contractors, and installation partners
- Proficiency with ERP, CRM, or Field Service Management (FSM) systems
- Strong analytical and data-driven problem-solving skills
- Excellent communication, stakeholder management, and escalation management skills
- Travel to on-site locations based on business flow
- Bachelor's degree in Business, Engineering, Supply Chain, or a related field preferred
- PMP, Lean Six Sigma, or other project management certifications are a plus
- Ability to work in and around vehicle service areas, rental facilities, dealerships, manufacturing sites, or warehouse environments
- Ability to perform occasional manual tasks such as lifting or carrying up to 40 lbs
- Ability to work in varying environmental conditions and use personal protective equipment (PPE) when appropriate
Benefits:
- Competitive Medical, Dental, Vision
- Company 401k Match
- 20 PTO days
- Company paid holidays
- Career growth as we scale across the US
- Bonus eligibility
Similar Jobs
Working Student – Operations Assistant
Werkstudentische Operations-Unterstützung bei gartenAI, einem Unternehmen für KI-Lösungen, Software Engineering und Automatisierung. Aufgaben-Tracking, Kommunikation, Reisen, Finance Operations und AI-Workflows.
Operations Associate – LATAM
Operations Associate managing recruiting outreach, billing, and administration for Whippy’s AI communication platform. Remote across Latin America, with Buenos Aires hybrid preferred.
Head of Operations
Head of Operations owning billing, contracts, recruiting, and compliance for Whippy’s AI communication platform. Building the operational team and systems for scale.
Operations Lead
Operations Lead building ivyclip’s international supply chain, logistics, and fulfillment operations. Scaling the hair-clip brand across European markets, retailers, and channels.
Medical Operations Associate
Medical Operations Associate supporting medical monitoring and drug development projects at ICON, a global healthcare intelligence and clinical research organisation. Coordinating stakeholders, quality control, mentoring, and process improvement.
Vertical Operations Manager – West
Vertical Operations Manager leading AI-powered vehicle inspection installations and lifecycle service. Managing field teams, vendors, SLAs, and operational delivery across automotive verticals.
Vertical Operations Manager – West
Vertical Operations Manager overseeing UVeye’s AI-powered vehicle inspection deployments, installations, and lifecycle services. Managing field teams, vendors, SLAs, and operational performance across automotive verticals.
Manager 3PL Operations, Warehousing, Logistics
3PL logistics manager optimizing pharmaceutical warehousing, transportation, inventory, and launches for Dr. Reddy’s. Driving provider performance, compliance, and customer delivery across U.S. operations.
Director of Specialty Travel Operations
Director leading specialty travel operations teams at ADTRAV, a corporate and government travel management company. Managing performance, client escalations, KPIs, SLAs, staffing, and process improvements.
Process Improvement Technician
Técnico de melhoria de processos na SONDA, empresa de tecnologia. Monitoramento de chamados, backlogs e SLAs, relatórios gerenciais e suporte à qualidade.
Operations Manager, Concierge Services
Responsable indépendant gérant et optimisant des locations courte durée pour ALB Conciergerie. Développant un portefeuille de propriétaires et des revenus récurrents via Airbnb, Booking et Abritel.
Operations Manager, Property Management
Responsable indépendant gérant et développant un portefeuille de locations courte durée pour ALB Conciergerie. Optimisation Airbnb, réservations, voyageurs et prospection de propriétaires.
Operations Manager, Property Concierge Services
Responsable indépendant optimisant des logements Airbnb, Booking et Abritel pour ALB Conciergerie, réseau français de gestion locative courte durée. Développement d’un portefeuille de propriétaires et coordination des séjours.
Airbnb Operations Manager
Responsable indépendant optimisant des locations Airbnb pour ALB Conciergerie. Gestion des annonces, voyageurs, prestataires et prospection de propriétaires.
Operations Manager – Property Concierge Services
Responsable indépendant gérant et optimisant des locations Airbnb, Booking et Abritel pour ALB Conciergerie. Développement d’un portefeuille de propriétaires et coordination des opérations voyageurs.
Director of Strategy and Operations, International Government Relations
GE Aerospace strategy director shaping government relations strategies across global growth markets. Supporting geopolitical analysis, executive recommendations, and operational transformation for the international relations team.
Manager – Infrastructure & Operations
Infrastructure & Operations Manager leading secure, reliable servers, multi-cloud platforms, recovery, and DevOps operations for Walsworth. Managing technical teams, incidents, vendors, SOC 2 controls, and infrastructure resilience.
Maintenance Operations Manager
Maintenance Operations Manager leading remote maintenance and laundry service operations for a US-based custom-manufacturing company. Coordinating teams, KPIs, scheduling, invoicing, and Odoo/CRM improvements.
Director of Strategy and Operations, International Government Relations
Director shaping GE Aerospace’s international government relations strategy across global growth markets. Driving political analysis, strategic recommendations, and operational transformation for a multicultural team.
Regional Operations Director, Cell Therapy, Patient Operations
Regional director leading AstraZeneca’s cell therapy patient operations across the Northeast. Managing territory teams, site activation, operational strategy, and cross-functional delivery.