Vice Chair – Strategy & Operations
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Job Description
Strategy and operations leader supporting Stripe’s Vice Chair Office. Designing operating processes and delivering policy, public affairs, publishing, and partnership programs.
Responsibilities:
- Partner with the Chief of Staff to translate the Vice Chair's priorities into a clear portfolio of programs across policy, public affairs, publishing, and external partnerships
- Design and run the team's operating rhythm, including planning, review, and decision forums
- Own programs end-to-end: frame objectives, build plans, drive execution, and report on outcomes
- Build operational foundations for a growing team, including prioritization, tracking, and success measurement
- Define program success, run experiments where useful, and track outcomes
- Represent the Vice Chair Office with communications, policy, legal, finance, and external partners
- Identify risks and dependencies and drive them to resolution
- Take on new projects and ambiguous problems as priorities shift
Requirements:
- 3-5 years experience in strategy, program leadership, or an operating role supporting a senior leader or a complex, cross-functional team
- A track record of turning ambiguous priorities into a structured plan and driving it through to execution
- Strong written and verbal communication, with experience preparing materials for senior stakeholders
- Good judgment about when to make a call yourself and when to escalate
- Comfort managing several workstreams at once without losing track of the details
- Impeccable organizational, project management and stakeholder management skills
- Preferred: Experience in policy, government relations, public affairs, or a related field
- Preferred: Experience working directly with senior executives
- Preferred: Experience building a process, program, or team structure from scratch
- Preferred: Experience defining success metrics or running experiments for programs that don't have an obvious, pre-built way to measure impact
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